To unlock the mailbox you need to press the feature button and 983. It will prompt you for a LOG. If your extension is 2 digits then enter 120000, if it is 3 digits enter 1020000, just add a 0 in between the 1&2 ...... You will need to enter the mailbox# which is normally the extension. Then ok. Your first option will be reset password, press yes. This will default the mailbox password to 0000. Log into the mailbox with the open mb with 0000 then change. You can't start with 0. Hope this helps.
Enter the admin mailbox (usually FEATURE 981). Follow the prompts to enter the mailbox change menu for the box you need to reset and select the "reset password" function. This unlocks the box and sets the password to 0000, which will then prompt the user to enter a new password when the mailbox is opened.
Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/dave_fb2c45146b845cea
Check your Voicemail
Just in case anyone still has difficulty in finding the instructions.....
Set Up your VoicemailBefore your phone can receive voicemail messages, you must set up a 4-10 digit passcode and record a personal voicemail greeting.When you have set up your voicemail, all unanswered calls to your phone are automatically transferred to voicemail, even if your phone is in use or turned off.1. Press and hold the 1 key.2. Follow the system prompts to create a password and record a greeting.
Best of luck!!
When you receive a voicemail message, a
notification with a voicemail message icon
appears at the top of your screen.
• At the voicemail notification, select Call to call
your voicemail number and follow the system
prompts to retrieve the message.
Select Ignore to clear the notification without
checking messages. The notification icon
remains on top of the screen until you listen to
the message
• When only the voicemail message icon
appears on top of the screen, select
Voicemailand follow the system prompts
to retrieve the message.
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