The voicemail message notification that appears on the screen saying you have new messages will not disappear when the messages are all deleted and the voicemail says there are no new messages. What do I have to do to get rid of it?
Press #68
SOURCE: Display always shows "Message for you"
Phone company should be able to fix this. Generally if you don't have the code to enter the phones system, you won't be able to clear it.
SOURCE: Message Light Remains on
reset your system--Try the following steps--1) Feature 983, Log 120000, mBox, Change, enter mBox #(i.e.-24), hold Reset....
this changes current password to default password 0000 for mBox #(i.e.-24).
Next....
2)Feature 981, Other (do not enter password, instead go to "Log"), now enter the mBox # (i.e.-24) plus default password 0000 (i.e.-240000).
Next....
3) Follow voice prompt to change password (cannot start with #0), Re-enter new password (i.e.-246810), Say name clearly, Play name back, if satisfied then OK.
Next....
4)When accessing mBox, Feature 981, Other (shows "Log"), enter mBox # plus new password (i.e.-24246810), this is how you will now access your mBox.
Thanks
SOURCE: Message waiting but no message on display
What extension? If this is set as the receptionist, the general mailbox may be lighting the lite....check the general mailbox.
SOURCE: Voice Mail light on, but my Voice Mail box is empty
try a Feature # 6 5
This is to shut off the Message Waiting.
SOURCE: voicemail MSG indicator, but no message
more than likely someone in your office left the message rather than the voice mail. to clear it press the call soft key below the screen. the screen should display who left the message with two of the soft keys labeled call and erase. press the erase soft key. it's possible the the person/s theat left the message left multiple messages. in that case repeat the procedure til all messages are canceled
Testimonial: "Perfect! So simple - thank you so much for your help!"
Check your Voicemail
Just in case anyone still has difficulty in finding the instructions.....
Set Up your VoicemailBefore your phone can receive voicemail messages, you must set up a 4-10 digit passcode and record a personal voicemail greeting.When you have set up your voicemail, all unanswered calls to your phone are automatically transferred to voicemail, even if your phone is in use or turned off.1. Press and hold the 1 key.2. Follow the system prompts to create a password and record a greeting.
Best of luck!!
When you receive a voicemail message, a
notification with a voicemail message icon
appears at the top of your screen.
• At the voicemail notification, select Call to call
your voicemail number and follow the system
prompts to retrieve the message.
Select Ignore to clear the notification without
checking messages. The notification icon
remains on top of the screen until you listen to
the message
• When only the voicemail message icon
appears on top of the screen, select
Voicemailand follow the system prompts
to retrieve the message.
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