Why is Voice not able to be heard on incoming/outgoing calls but I can hear callers voice for my samsung galaxy prevail . Voice memo works and phone is not muted

Samsung Galaxy S6 Edge: How to put a voice message on phone when not available to take call:

Hello. If you did not set up your voicemail account yet..

Simply, on your S6 call your own phone number. When you do this it will ask you to set up your outgoing voice message.

Setting up Visual Voicemail
Visual Voicemail Samsung Galaxy 6 edge G925T

I bought Samsung galaxy note 2. I can send SMS and receiving incoming call. But outgoing can't make it. Could you please tell me the reason and solution?

mY dear Your Phone Ringer Default So Please change Ringer
And Ringing Sound Problem will solved

Hi, when you can't hear the voice of the caller calling you ,it means that the earpiece of the phone which is located slightly above where the screen is. the earpiece is not ok and it needs to be replaced.

When you replace i,you will now be able to hear the incoming callers voice.

Have a nice day.

Sounds like 1 of 2 things
1. You have your phone muted :)
2. Your microphone does not work

A simple way to test your mircophone part would be to, if it has one, if your phone has a voice memo or voice recording feature use that and try and record your voice if it doesnt work, replace the phone if it does we're one step closer to figuring it out.

I'd start with that

Also check your manual for a phone reset feature and try that as well

Manual:
http://www.cellphones.ca/upload/manuals/samsung-sph-m300-manual.pdf

From Page 39 of the manual:


Selecting Options (right softkey) during a call displays a list of
features you may use during the course of a call. To select an
option, press the corresponding keypad number or highlight
the option and press . The following options are available
through the Options menu:
 (1) Key Mute/Unmute allows you to mute the microphone
on your phone so the caller is unable to hear any sound.
 (2) Turn Speaker On enables the speakerphone feature.
 (3) Set Whisper increases the microphone to its maximum
level. During a call turn on Set Whisper when speaking
softly or when the caller cannot hear your voice clearly.
This mode is useful in meetings or public places.
 (4) Call History checks your call log for Outgoing, Incoming,
Missed, and Recent calls. You can also erase the logs from
this menu.
 (5) Contacts accesses the Contacts menu.
 (6) 3-Way Call allows you to talk to two different people at
the same time. (For more information, see “Making a
Three-Way Call” on page 189.)
 (7) Messaging accesses the Messaging menu options.
 (8) Voice Memo allows you to record incoming audio from
your conversation. (For more information, see “Managing
Voice Memos” on page 135.)
 (9) Tools accesses the Tools menu options.

Manual:

please check the internel setting

Patrick -
I have the reverse problem.  Callers can hardly hear me. I saw a setting in the headunit that allows you to specify where the audio plays for incoming calls.  You can choose the Left Front Speaker, the Right Front Speaker or Both.  Check the manual and make sure its set to both.
Regards, Charlie

voice not hearable on incoming calls and outgoing calls