AT&T 1717 Digital Answering Machine Logo

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Anonymous Posted on Jun 26, 2014

How to recover lost announcement from machine's memory

Must have been a power surge and i've lost the announcement that was on the phone. it was replaced by a recorded announcement. it's my husband's voice and he is recently deceased. i'm hoping his announcement is in the memory but don't know how to access. ty

  • tammy oshea
    tammy oshea Apr 16, 2016

    Desperate for the same solution for the same exact reason!! :( Is it possible to get the custom announcement back????

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1 Related Answer

Anonymous

  • 217 Answers
  • Posted on Jan 29, 2008

SOURCE: Recover deleted messages

http://telephones.att.com/docMgt/public/art/161/1715_manual.pdf

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Power went out and we lost our custom announcement (our daughters when they were young !!) Just get the default..

The machine contains an internal battery, to keep things stored in memory. This battery will loose it's capacity over time. Keep in mind, that whenever there will be a powerfailure, the personal pre-recorded message will get lost.
If your machine is still in warranty-period, call customer-service and ask for a repair. If To repair this yourself, it's required to have some technical knowledge and skills about electronics. If you lack 1 or both of them, it's better to look for a new(er) machine.

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The recorder is a Digital answering system with 14 minutes of message time. That means it MAY still be in memory. If you can use the phone features to play back all messages an ensure it is not available from that menu, then see if you have a greeting menu and can change which greeting plays. IF it remembers it has that greeting, it may play it and ask if you want to use that one. If you are able to access it, you will probably want to record it with a cassette type recorder that does a decent job. If it was extremely important enough to pay a technician to attempt it (it will cost some $$), I'd take it to a good electronics repair shop and ask them if they thought they might be able to recover any voice stored on it.
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