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Error message 50C in the Dell A940 All-in-one means that the ink cartridge(s) are seated improperly.
Here are basic steps to try that should resolve the issue:
1. Reseat the Ink Cartridges. 2. Unplug the printer from the back, clean the contacts and the put back the connection. 3. Verify whether the Ink Cartridges are DELL Branded. 4. Try Cartridges Individually.
Unplug the printer/copier from the main source of electricity, make sure it is a full ink cartridge, wait 10-20 seconds, plug it back in. Sometimes it takes unplugging it from the computer and doing the same.
Hi. The error tells you that your print cartridge has shorted. Here's a link to the Lexmark website to give some instructions on how to remedy the problem. Just click on this link: http://bit.ly/aSWvpk . Good luck!
Error messages; Error: "Cartridge Error 50C"; Cartridge error; Black cartridge missing; Color cartridge missing
Solution
Cartridge Error 50C Your print cartridge has shorted.
Power off your All-in-One and unplug it.
Plug in your All-in-One again and turn it on.
Uninstall and then reinstall your cartridges.
If this does not resolve the issue, try the troubleshooting steps for the other cartridge errors below.
Error: Black Cartridge Missing The black cartridge is not installed. (Install cartridge PN 82) Error: Color Cartridge Missing The color cartridge is not installed (Install cartridge PN 83) Cartridge Error Complete the following instructions:
Power off your All-in-One.
Use both hands to lift up the scanner unit until the scanner support holds it open.
Turn the All-in-One on. The print cartridge carrier moves and stops at the loading position, unless the All-in-One is busy.
Remove the color print cartridge.
Lower the scanner unit until it is completely closed.
If the error message reappears, replace the black print cartridge with a new print cartridge. If it does not repeat steps 1-3 and then go to step 7.
Reinstall the color cartridge and remove the black print cartridge.
Lower the scanner unit until it is completely closed.
If the error message occurs again, replace the color cartridge.
If an error message reappears, repeat steps 1-3 and reinstall both print cartridges.
Lower the scanner unit until it is completely closed.
If you receive the error message again, replace both cartridges.
1. Power off your All-in-One and unplug it. 2. Plug in your All-in-One again and turn it on. 3. Uninstall and then reinstall your cartridges. 4. If this does not resolve the issue, try the troubleshooting steps for the other cartridge errors below.
Cartridge Error 50C Your print cartridge has shorted.
Power off your All-in-One and unplug it. Plug in your All-in-One again and turn it on. Uninstall and then reinstall your cartridges. If this does not resolve the issue, try the troubleshooting steps for the other cartridge errors below.
Cartridge Error 50C Your print cartridge has shorted.
1. Power off your All-in-One and unplug it. 2. Plug in your All-in-One again and turn it on. 3. Uninstall and then reinstall your cartridges. 4. If this does not resolve the issue, try the troubleshooting steps for the other cartridge errors below.
Error: Black Cartridge Missing The black cartridge is not installed. (Install cartridge PN 82)
Error: Color Cartridge Missing The color cartridge is not installed (Install cartridge PN 83)
Cartridge Error Complete the following instructions:
1. Power off your All-in-One. 2. Use both hands to lift up the scanner unit until the scanner support holds it open. 3. Turn the All-in-One on. The print cartridge carrier moves and stops at the loading position, unless the All-in-One is busy. 4. Remove the color print cartridge. 5. Lower the scanner unit until it is completely closed. 6. If the error message reappears, replace the black print cartridge with a new print cartridge. If it does not repeat steps 1-3 and then go to step 7. 7. Reinstall the color cartridge and remove the black print cartridge. 8. Lower the scanner unit until it is completely closed. 9. If the error message occurs again, replace the color cartridge. 10. If an error message reappears, repeat steps 1-3 and reinstall both print cartridges. 11. Lower the scanner unit until it is completely closed. 12. If you receive the error message again, replace both cartridges.
I had the same error message 50c and "color Ink low". I knew that I still had Black Ink, and that is what I just needed for the moment, so I removed the color Ink cartridge and it started working. You'll get a message 'print cartridge missing' but just press continue.
Hope this helps,
MPTMPeru
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