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From the bottom there should be a couple of screws to hold the base on. If they are not there then you need to remove the concealment panel at the base where the stand goes in. Once that is off you will see 3 or 4 screws holding it on.
Look towards the middle back of the tv there should be four screws that you can remove to remove the base. Follow up from the base they will be evenly dispersed in th emiddle of th etv and they will all be the same screw type after removing them slide out the base.
I have the same issue. I've tried every version of Comcast box there is available. Nothing. Next I'm trying taping off the Sylvania IR and running the volume through an old receiver I have. That is, of course, that there isn't a solution posted here first. Will report back later.
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