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Posted on Nov 06, 2007

Red light's on... but no hot water!

Red operating light comes on but element doesn't heat the water

I have a cordless, but dont know the model. The red light comes on but does not heat the water. Please advise, if the element needs replacing and who repairs these kettles in Durban, South Africa. Tks Heather

  • 5 more comments 
  • Anonymous Nov 22, 2007

    ya i have the same thing happening to me

  • Anonymous Apr 20, 2008

    Same problem....kettle only 2 mnths old. Can't find receipt to return. Looks like I am out $80. Cambridge Ontario Canada

  • Anonymous Oct 08, 2008

    Same problem and I bought this kettle less then 2 months ago.
    Not much about this product, ... other then the fact it looks good, ...

    First and last time when I buy Cuisinart ...


  • nummagumma Dec 12, 2008

    after 4 years of faithful service this has happened.

  • Anonymous Jan 25, 2009

    Just bought a Hamilton Beach model 4-0886 Electric Kettle. Red light does not come on and it does not heat up the water? Help...

  • Anonymous Apr 19, 2009

    two years old I have the exact problem, the red light goes on but nothing happens!

  • Anonymous Mar 30, 2014

    base heats up but the kettle does not. Pin connecting kettle to base gets hot but water doesn't heat up

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  • Contributor 17 Answers
  • Posted on Nov 07, 2007
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OK, inside the unit there are three items, the heating element, thermostat, and thermal fuse.What has happened is the element got too hot and the thermal fuse opened.There is no reset button.In some cases you may run across a defective heating element or thermostat but its not common.The fix would probably be replacement of the thermostat and thermal fuse.For this, you would have to contact a small appliance repair center in your area.

A

Anonymous

Cambridge Ontario Canada. I found and read the manual and under the heading "The kettle does not work or stops before boiling" it states " The kettle has been operated without water, triggering the safety system to prevent dry operation: leave kettle to cool and then fill with water. use the switch to turn it on: the kettle starts working again after about 15 minutes." This did not work on my first attempt and on the 2nd attempt I unplugged the base, then plugged it back in: replace kettle on base and turned switch on. After about 10 minutes kettle started working and my wife (the tea drinker) is happy again. Hope this helps others.

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Question edited for typo 'not' to 'hot'.
Question moved from Washing Machines category.
Having the model number is useful in these questions.

According to this, a red flashing light means the water is heating. If it never goes to steady red, it may indicate that the heating element may have failed.

https://www.google.com/search?q=vitapur+water+dispenser+red+light+flashing

..
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Red light's on... but no hot water!

HI,

OK, inside the unit there are three items, the heating element, thermostat, and thermal fuse.What has happened is the element got too hot and the thermal fuse opened.There is no reset button.In some cases you may run across a defective heating element or thermostat but its not common.The fix would probably be replacement of the thermostat and thermal fuse.For this, you would have to contact a small appliance repair center in your area.

Goodluck,
Please don't forget to rate the solution
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Not sure about modern heaters with lots of lights but inside there is usually a pressure switch that prevents operation if the water pressure falls and a temperature switch that cuts the power if the temperature rises too high - in a single heat unit there are only two wires supplying the heater element and the temperature is controlled by the water flow. It is straightforward to use an ohmmeter to check the element but with a multi-heat unit there is likely to be a switch to contend with and several connections to the heating element.
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Heating Element

If lights are flashing on the control panel, the heating element might have burned out. The heating element heats the water up to operating temperature. After a set amount of time if the temperature isn't reached a light on the control panel might start flashing. The heating element can be checked for continuity with an Ohm meter.


Enter your model number to see parts for your dishwasher.
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Heating Element Assembly

If lights are flashing on the control panel, the heating element assembly might have burned out. The heating element assembly heats the water up to operating temperature. After a set amount of time if the temperature isn't reached a light on the control panel might start flashing. The heating element assembly can be checked for continuity with an Ohm meter.


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Check Fault Codes

If the display lights are flashing and there is an error code in the display window, check the wiring diagram and tech sheet in the dishwasher that will provide information on the fault.


Drain Pump

If lights are flashing on the control panel, the drain pump might not be working properly. For two-wire drain pump motors check them for continuity using an Ohm meter. If it's defective You'll need to replace it. Drain pumps are not repairable.


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Touchpad and Control Panel

If the lights are flashing on the display the entire touchpad and control panel assembly might be defective. If the display works but the dishwasher functions are all out of synch, or some of the buttons don't respond properly the entire touchpad and control panel might need to be replaced.


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Touchpad

If the display lights are flickering for no reason, the touchpad might need to be replaced. Sometimes when the touchpad is defective the display lights are flashing randomly.
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