I get the message insert sim card. i have tried the sim card in another phone and it works fine. the sim card is definatly correctly inserted.
Do the SIM card and phone come from the same company, or are you using another providers SIM card on your phone?
Most phones in the US are locked so you can only use the provider that sold it to you. You may be able to request the unlock code if your contract has expired. Ohterwise you're stuck with the same phone company that sold you the phone.
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