Hi Tim,
You should be able to find a parts order form from the
Kettler website. I took the liberty of finding the link for you;
http://www.kettlerusa.com/page6.html.
from that link you are going to need to get your manual out and track down the specific part number so that you can order it via the
order form. With specialized equipment like rowing
machines and such it is a smart idea to order direct from the manufacturer because you are sure of getting the right part and in the process extending the life of your machine
indefinatley.
Hope this helps you!
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