Freezer compartment ice build-up

Is it supposed to be a frost free freezer?
I had one to act like that, but it was on warranty and they repaired it for me.
I wish I could have been able to help.

• Sounds like you have a defrost problem, either a bad defrost heater or thermostat

I've just had a similar problem. I fixed it by removing the large panel on the back of the inside of the freezer. I found a large build up of ice at the bottom of the freezer which seems to have developed because the drain hole at the bottom of the freezer was blocked. I defrosted the ice, cleared the drain and now the freezer is working fine.

Tom, you pretty much have it all covered. Make sure both the freezer fan and the fan under the fridge are both running and keep your eye on the inside back wall of the freezer compartment fro any signs of frost build up (possible defrost problem).
Good luck!

Unplugging for an hour won't allow it to defrost if that is what the problem is.

Look inside the freezer at the back wall. Look for heavy accumulations of ice building on the cooling coil, which is behind the back wall panel. You may have to look in the louvers or past where the evap fan is located.

Once we know if there is heavy frost or ice there, we'll have a better idea how to resolve. Is there any warranty on this refrigerator that you know of, besides the 5 year compressor warranty?

You have a bad defrost system on this unit, that's why you're freezing up. Call us with the model number and we'll get the correct part out to you right away. We hope to hear back from you soon.

The adjusta cube ice maker has an on/off switch. To stop the ice from overfilling and being knocked off when you open the freezer door turn the ice maker off and then back on as needed.

It may be the defrost thermostat. This thermostat turns on a heater in the freezer a couple of times a day and melts the ice in the freezer which should go into a tube that leads to a pan underneath the refrigerator, where it sits and evaporates from the heat of the compressor. It could also be the timer which tells the refrigeator to turn off a couple of times a day and tells the defrost thermostat to turn on.

don't know this appliance but for guidence:
some appliances have the evaporator in a compartment at the top of the freezer and the drain comes out of the back and runs externally to the drip tray. there should be a grill in the compartment so just peer into it and see if there is ice build up.
wherabouts is the freezer ice forming?

a defrost problem, is gonna cause excessive ice build up in hte frezzer lower compartment. for somereaon the hdefrost heater was not energized. most common reason is a bad defrost thermostat, clipped on one of hte evaporator coils has gone bad,