If your device is not starting up properly, follow the steps below:
soft reset:
How to soft-reset my navigation device
Answer
In rare cases, your TomTom device may not start correctly or may stop responding. If this happens, try resetting your device. The only information lost on your device is the
clock’s time zone setting.
How to soft-reset my navigation device
Answer
In rare cases, your TomTom device may not start correctly or may stop responding. If this happens, try resetting your device. The only information lost on your device is the
clock’s time zone setting.
To reset your TomTom device, do the following:
Check that the battery is charged properly. Charge your device for at least 2 hours before trying to turn it on again. Make sure the charging light on your device is on.
Reset your device. Press and hold the On/Off button until your device restarts. This can take more than fifteen seconds.
In rare cases, your TomTom device may not start correctly or may stop responding. If this happens, try resetting your device. The only information lost on your device is the
clock’s time zone setting.
In rare cases, your TomTom device may not start correctly or may stop responding. If this happens, try resetting your device. The only information lost on your device is the
clock’s time zone setting.
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