Roller brush on shark lift away turns red starts to run and stops

Check for clogs. It will turn off to protect the motor.

This was stolen from the Internet:

Shark Navigator Lift Away Deluxe NV360 Roller Brush Belt Replacement

Anthony

Does everyone understand there is switch or button that controls the rotating brush? Brushes stop spinning automatically when vacuum cleaner is in the UPRIGHT POSITION.
Because now you should be using the hose and attachments

Hello, this is Ava with Think Crucial.

There are a number of reasons why your brush roller has stopped moving. General maintenance to your vacuum is crucial and will help it work at peak performance.

First things first lets focus on the brush roller. Unplug the vacuum and turn it on its side. Look for any noticeable clumps of debris or hair strands that may be caught in the brush roller. Remove these obstructions, probably best to do so with a scissor if it's hair or long pieces of carpet fibers. After removing the debris try manually rotating the brush roller to uncover other hidden clogs. Another thing to take note of is the condition of the bristles on the roll itself. Are they loose or worn down? These are signs that your brush roller is in need of replacing.

While checking out your brush roll you might as well take a look at your vacuums belt. Your belt should be replaced about every three months. After regular usage, the belt will stretch out, lessening the tension on the brush roller. Lesser tension diminishes the brush roller's turn rate and speed. If the belt feels loose then it certainly is affecting your vacuums suction as well as your brush roll not moving at all.

You can purchase a wide variety of high quality Shark replacement parts for your Shark vacuum direct from Think Crucial with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

https://www.thinkcrucial.com/search?type=product&q=shark

I hope this was helpful.

Ava B.
Think Crucial Customer Care
http://www.thinkcrucial.com/

Hello, this is Ava with Think Crucial.

There are a number of reasons why your brush roller has stopped moving. General maintenance to your vacuum is crucial and will help it work at peak performance.

First things first lets focus on the brush roller. Unplug the vacuum and turn it on its side. Look for any noticeable clumps of debris or hair strands that may be caught in the brush roller. Remove these obstructions, probably best to do so with a scissor if it's hair or long pieces of carpet fibers. After removing the debris try manually rotating the brush roller to uncover other hidden clogs. Another thing to take note of is the condition of the bristles on the roll itself. Are they loose or worn down? These are signs that your brush roller is in need of replacing.

While checking out your brush roll you might as well take a look at your vacuums belt. Your belt should be replaced about every three months. After regular usage, the belt will stretch out, lessening the tension on the brush roller. Lesser tension diminishes the brush roller's turn rate and speed. If the belt feels loose then it certainly is effecting your vacuums suction as well as your brush roll not moving at all.

You can purchase a wide variety of high quality Shark replacement parts for your Shark vacuum direct from Think Crucial with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

http://www.thinkcrucial.com/search?type=product&q=shark

I hope this was helpful. If you would like further assistance, please feel free to give us a call at 877.750.9239. We have helpful and friendly customer care representatives on the line ready to assist you.

Ava B.
Think Crucial Customer Care
http://www.thinkcrucial.com/

could be a loose belt or brushroll endcaps need to be cleaned
after you check this if it still cuts out its the electronic board
sorry not repairable
here is the belt if you need it Vacuum Belts Shark Navigator vacuums Lift Away Motorized Floor Brush NV350...

Check to see that the belt has not broken or off of the roller.

Hey this is Jim with Crucial Vacuum,

If there's no noticeable debris on the brush roll try manually rotating it to help unearth any hidden clogs behind it. Take note of the condition of the bristles while you're doing this. If they look worn down, or loose then its time to replace your brush roll.

Check your vacuums belt as well. Overtime your belt will stretch and loose resistance. This could lead to the brush roll no longer turning. Be sure your belt is on nice and tight to ensure optimal performance. Your belt should be changed every 3 to 6 months depending on usage.

You can purchase a wide variety of replacement belts for your Shark vacuum directly from Crucial Vacuum with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

http://www.crucialvacuum.com/shark.html?limit=all

I hope this was helpful. If you would like further assistance, please feel free to give us a call at 877.750.9239. We have helpful and friendly customer care representatives on the line ready to assist you.

Jim Thompson
Crucial Vacuum Customer Care
http://www.crucialvacuum.com

Hey Kathy this is Jim with Crucial Vacuum,

Chances are if you've cleaned out all of the debris by your Sharks brushroll and its still not spinning that means there's an issue with your belt.

On average you should change your belt every 3 months. After a while the belt will loose tension and stretch and in most cases the brush roll will stop spinning completely.

If you're looking for replacement parts to your Shark vacuum you can purchase them directly from Crucial Vacuum with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

http://www.crucialvacuum.com/shark.html?limit=all

I hope this was helpful. If you would like further assistance, please feel free to give us a call at 877.750.9239. We have helpful and friendly customer care representatives on the line ready to assist you.

Jim Thompson
Crucial Vacuum Customer Care
http://www.crucialvacuum.com

Does it have a "brushes" lowering/higher switch?
Normally due to brushes being too low in particular on deep pile carpets??
check the actual fixings for the rotating brushes are ok and the brush not simply need "clicking" back into place?