Question about Sony Xperia Z1 Unlocked Black

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How can i rest my sony eperia z1 android version 4.4.2

I updated my android software a cpl of months ago when ased to how ever now when i receive a call the phone only rings through the ear peace and not the speakers also the phone locks up.

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You should receive updates automatically If you go into settings on the top click on General then scroll down to the bottom of the left hand column then click about device then on the right at the top is software update click that it will show when it was last updated under that is Auto update make sure you have that checked then you will always have the latest updates.
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Android 4.4 is available on some devices out of the box. You can tell by looking at the notifications bar at the top of the screen. If you're on 4.4 then all the icons should be white. Earlier versions appear blue.
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Do the rest of your funtions work i.e. receive calls,send and receive texts, do you have access to WIFI, data etc.?

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Not a whole lot of updates come out for Android. Most of the updates that are released are pushed/provided from your service provider.

Updating from the Android OS.

1. Turn on your phone.
2. Tap the menu key. (4 small squares).
3. Tap settings.
4. Tap About phone.
5. Tap System Updates.
6. The phone should check for available updates and install them if any are available.

I am sorry I can't provide you with the latest update version since I do not know what the model of your phone is.

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