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You can download the device drivers from the NEC WEB site. Please click on this link and select your model computer/notebook and the Windows drivers you require :-. www.nec.com/global/support/downloads/index.html
1-Go to control panel
2-cilck on Sounds and Devices
3-Search if you got your device listed.find any "yellow symbol".If any the device has problems.
4-uistall teh driver
5-Restart
If hte device is recognize when restart it will install it autom.,if not
1-Power off the pc.
2-reinstall the device
3-Restart
I dont see any models for Versapro but there might be something similar to your needs. If you can access the internet google search "belarc advisor" and download to a jumpdrive and install on your laptop. It will give you specific information to the hardware installed on the laptop and you will be able to find drivers easier.
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