This is a replacement sent to my father several years ago. He has never been able to use it because it asks for a password that he doesn't know.
Coby has closed their doors. One of the solutions I found was to do a hard reset which restores the tablet to out of the box condition. To do so, hold the power button & the volumn down button until the android figure appears. He'll be on his back with an open panel on his chest with a red triangle above it. Press the 'back' button and a menu appears with options of "reboot system now', 'apply update from external source', wipe data/factory reset', 'wipe data partition', and 'apply update from cache.' Scroll up & down the list using the volume up/down buttons and select the option you want using the power button.
SOURCE: can not get my coby MID9740 tablet to connect to wifi
http://www.cobyusa.com/?p=prod&prod_num_id=10674&pcat_id=3001
Click on the video "Connecting to the Internet"
If your having a specific issue in the process please comment with what step isn't working.
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