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NETFLIX CUSTOMER SUPPORT PHONE:
1-888-638-3549
PRESS 0 AT EACH PROMPT.
Average Wait: 5 mins - 24 hours, 7 days
OR
Netflix Calls You Instead
http://gethuman.com/call-back/Netflix/
This sounds like a time to contact Netflix. It is very likely that you entered some information wrong, and they think your information looks like someone else's. Something is wrong, and they probably think you have already had a free trial. I'm told that's the most common reason they won't give someone a free trial.
did you sign up for netflix on a monthly basis, or was it just a trial. Maybe the fact you cant connect to netflix anymore is because your trial has ended and you will need to subscribe to it by paying a monthly fee
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