How to hookup
SOURCE: Lutron Glyder Slide Dimmer GL-603P (new dimmer
Sadly, yes, it just sounds like the switch got stuck. You should be able to yank that knob off and try to manually unlatch it with something thin and long (like a pencil) - just, do me a favor, and make sure whatever you use isn't conductive, there shouldn't be any exposed electrically, but just be safe about it.
If that doesn't work, call their tech support center at 1-800-523-9466 - they will most likely replace it for you.
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