Trying to test and see what software is on the unit via CLI but im not to sure how to connect to the unit im using a cisco console cable a DB9 connector and 9600,1,n,0 with PuTTY!!
Be aware baud settings are not the same as the 9600 bits/s you are referring to.
But did you look here?
Putty Recommended Default Settings for Network Engineer EtherealMind
I work with switches all day just not normally KVM switches i know the baud should be somewhere around 4800, 9600, 19200, 38400
In my first message, the link is telling what settings you need.
The link had nothing to do with the raritan kx116, i know how to use putty i dont know how to use the kx116
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