F011 hotpoint ultimata

SOURCE: hotpoint wt761 is showing error

Hi from retired Englishman in SW France,
Hotpoint (Indesit) 'f05' decodes as 'pressure switch stuck on full' and 'f011' as 'pump/draining error' which leads me to gently suggest as a first step that you clean the drain motor lint tray/filter. So many 'faults' are caused by blocked filters and many machines will not even go to spin or release the door lock if there is any water still left inside.
Here are my guidance notes for checking both the drain motor filter and the drain motor ;-0)
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If you are unsure where the filter is, it is often behind the front lower (kick) panel (or in some machines at the rear in an awkward position!) and most are held in by a round cover/knob. Sometimes the filter will not come out with the cover and you will have to persuade it to come out to play!

REMOVE POWER AND ENSURE YOU HAVE A WATER RECEPTACLE/RAGS TO SOAK UP THE WATER WHICH IS BOUND TO POUR OUT!
It's surprising what people have found in theirs! It is always worthwhile checking it on a regular basis.
Now- whilst the filter is removed it is normally possible to see the drain motor and ensure it is not jammed by a foreign object such as a needle or a toothpick. It should be able to be turned by hand/finger- the power IS OFF!
At this point it is also possible to test if the motor works. No clothes or water in the machine, select a spin cycle and put the power back on. You should be able to see the motor turning at some point, possibly straight away. If it doesn't work then the motor is malfunctioning!

Hope the filter is the problem and good luck!
John C

Testimonial: "thanks for the advice. i will give it a try"

SOURCE: what is message f011

F-11 means drain pump cannot be activated

make sure wires to pump connected properly

check the pump itself with a meter, (165omhs aprox)

Check the connection on the main power board J9 i think

if all the above is ok you need a main pcb......hotpoint service engineer is the best way to go.

hope this helps.