If you mean the bobbin winder mechanism where the bobbin slips on to the spindle is loose, the pin that holds it in place has come out. It's an easy fix but requires that all the covers be removed. Suggest taking it to an authorized Viking dealer for repair. You can find your local dealer by going to the Viking website - http://www.husqvarnaviking.com/us and click on Locate a Dealer.
SOURCE: Viking Husqvarna #1 + - A bobbin was stuck on the
The black plastic ring must be put back on with it oriented correctly. It can be a bit tricky, but experiment different ways.
Another small part may have come off too. If you can't get it, a Viking tech can do it for you without much trouble.
SOURCE: Bobbin Winder won't release
i have a husqvarna rose, i has the same problem when i started using my machine. i was suggested to not wind the bobbin so fast. the reason it gets stuck is because the thread is so tight on the bobbin it actually makes the bobbin a tiny bit smaller, making it hard to get off again. if you dont wind it so fast, it doesn't get so tight.
kylee
SOURCE: Bobbin stuck on winder
Sometimes when a bobbin is wound very fast the plastic gets hot and misshapen, and you can't remove it. Nothing for it but to break the bobbin - it's useless now anyway even if you could get it off in one piece. Pull off as much thread as you can and use pliers or something similar to break enough of the bobbin so it will come off. You need to take care not to let little broken pieces fall into the machine mechanism and take care not to yank too hard on the bobbin winder spindle. If all this scares you too much, take the machine to your dealer for help. And remember to slow the machine down a click or two when you wind bobbins! (It may be of some comfort to you to know that every user of plastic bobbins has done this at some time!)
SOURCE: Need Viking Husqvarna Designer 1 ESS Owner's Manual
Try ebay or contact your local authorized Husqvarna Viking dealer. You can find a dealer closest to you at the Husqvarna Viking website - http://www.husqvarnaviking.com/us/
SOURCE: The bobbin thread on my Viking Designer 1 is too tight
In most cases, this is caused by loose threads and fluff being in the upper tension unit rather than a problem with the bobbin. There is a screw on the bobbin case that losens and tightens the resistence. However, it can easily come out and then you have a mess.
Try this to check the bobbin thread tension -
Take the bobbin case holder out of the machine. Use a bobbin that is about half full and use standard 50 wt sewing thread.
Take your needle plate (the metal plate over the feed dogs that has markings showing stitch width under the presser foot).
Thread the bobbin thread in the bobbin case, holding the case so that the thread is through the tension spring as though it is in the machine, tied the end of the tread to the needle plate and have it hang below the the bobbin case.
If the needle plate immediately drops to the floor, unwinding the bobbin, the bobbin tension is too loose. If you jiggle the bobbin case slightly up and down and the needle plate moves slightly down, it is just right. If it does not move at all it is too tight. The resistence should be 14g which is the weight of the needle plate.
The upper tension unit, look straight down from the tension unit and you should see some metal disks which the upper thread rides through when threaded. Take your small cleaning brush and brush out any loose threads/fluff there. Look down the left side of the tension unit to make sure there is none hiding.
When you tighten the upper tension unit by pushing the tension buttons on the screen, do you hear the tension disks tightening? If not, it may be the pc board or the tension unit itself that will have to be replaced.
Otherwise, you might want to take it to an authorized husqvarna viking dealer for service. You can locate a dealer near you by visiting the husqvarna viking website and clicking on the Dealer link on the left-hand side of the page - http://www.husqvarnaviking.com
Good luck
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