I got scammed Into letting someone remote in to my computer and they put a startup password on my computer that will not even let me go to my login page it hangs on a black screen with a box that says this computer has been configured to require a password in order to start up. They say i will have wire them money to get the password to be able to use my computer again. I now know this is a scam but meanwhile I can not use my computer

Generally speaking go to the control panel click on users select you login then click on remove password

What opperating system are you using?

do you mean the windows login password or the drive password? if it is happening before windows boots up, it is easy to fix, just open the laptop and short the internal battery for 5 seconds, that will wipe out all system password, but you have to reconfigure the bios settings,

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/tony_a41fa0b801734e2f

Can you go to Control Panel and verify that you are an Administrator? Try creating a new account.


To make and add a local admin as Guest! Save as batch file in startup group. Copy syntex and paste into Notepad. Save as Admin.bat. Go to Start > All Programs > Startup. Right click and save in Startup folder. Reboot. You now have an Administrator account. Login as Nadmin. No password required.
Go to Start > Control Panel > User Accounts to make user changes.


@echo off
net user Nadmin /add /expires:never /passwordreq:no
net localgroup "Administrators" /add Nadmin

If it's a Bios Password, then you can remove the power cord, remove the case, turn the computer on it's side and look for the CMOS battery. It is a silver battery on the motherboard about the size of a nickel. Use a small flat head screw drive to pop it out. Let the computer sit for an hour or two then put the battery back in and reboot. The date, time and password will be forgotten by the system, so you will have to go into the Bios or System Setup to put the date and time back in.

If it is a Hard Drive Password, you are out of luck. 99% of the time when you encounter a computer with a Hard Drive Password on it, the computer is stole. The original owner set it so that in the event the computer is stolen, thieves can't get to sensitive data. The owner could possibly set it remotely after it was stolen. The only way to remove it is have the original owner put in the password,or like you did when you put in another hard drive. Putting in another hard drive in most cases you will have to reload the operating system, drivers and application programs.

After you have removed your login password or changed it tosomething else, then login on your user account and remove their loginaccounts. Don't lend them your computeragain.

it seems like someone has changed your password to log in or your might have the caps lock on

How can you delete a Startup program witout an admin password , now what problem are you facing , Kindly let me know .

Witch password do u mean???

Windows password???

Bios Password???

Let me know if u want help!!!