Hand wheel also not moving
SOURCE: Machine is jamming
You need to remove the bobbin from the "race" by following the instructions in the manual. Give it a good clean and remove any bits of fluff and thread. Remove the upper thread also andmake sure that the tension wheel is clear of any broken threads and is on the correct setting. It may have been threaded wrong. The hand wheel not turning sounds like the bobbin area is jammed also.
Move the bobbin winder to LEFT. Sounds to me like you didn't re-set after winding a bobbin.
Hope this helps!
Jimmy
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