Phone goes to voicemail after one ring
It could be that the phone is delayed in ringing. Try placing a test call and see how many times it rings in the phone you are calling from before it rings on the phone. Then you can determine if the phone is delayed in ringing. If you hear ringing and the phone rings once and then it goes to voicemail then there may be a setting on your phone that is causing this.
Mark
Motorola Support
SOURCE: voicemail set-up problem
Call Sprint service for this issue. They may not have the service turned on. Its not a function of the phone but a service provided by your plan.
SOURCE: voicemail
See this link: http://www.motomodders.net/Default.aspx?tabid=68&articleType=ArticleView&articleId=14
SOURCE: Motorola Razr Cell phone
This is a common problem, most often fixed by calling your voicemail from another phone and checking the messages. Call your mobile, press * when the voicemail answers, and then enter your pin code. If you don't have any voicemails, leave one first, then call back from the outside line and clear them out.
SOURCE: voicemail doesn't work
I would check with your cellular provider to make sure that they kept your voicemail when you purchased the new phone.
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