When spinning off balance support messed , plastic gasket is broken

There can be several causes, the drum off balance would cause the shavings during spin cycle , balance could be one of the the balancing mechanism failed and not running could be the balance sensor shutting down the spin cycle. You should start by checking the balance shocks .

From your description, what it sounds like is one of the drum supports has broken on the back of the spin basket (inner steel basket) and chewed up the outer wash tub shell. The outside perimeter of the spin basket is rough like a cheese grater and will cause significant damage if used after one of the drum supports breaks. The spin basket is not supposed to come in contact with the outer tub shell. I have seen this problem several times and it will require (at a minimum) the front tub shell, tub gasket and inner spin basket to correct the problem. The estimated costs could be:

Front Tub Shell - $221
Spin Basket - $146
Tub Gasket - $9

If my math skills are correct, that's $376 in parts. Depending on the damage, you may end up having to replace the Rear Tub shell as well, which would add another $242 on to the cost. That's a total of about $618.

All these prices are before any shipping costs and only if you wish to pursue the repair yourself. Most appliance repair companies will add over $300 in labor alone.

I do have instructions on how to replace the spin basket, but it is labor intensive.

You need to ask yourself if this is worth the $600 in parts to repair, or would it be wise to purchase a new one. I wish I had better news for you.

To dispell any rumors or myths, this problem is know in the field. It is not common, but it does happen. Some of the welds on the back of the spin basket have been known to break causing the tub to spin off balance. This is not something that the average consumer will cause to happen, unless you consistently overload the washer. I do not know of any recourse you have at this point because the appliance is 8 years old.

If you wish to pursue this repair, please let me know. I hope I have been of some help even though it may not be pleasant news to hear.

check the harmonic balancer(crank pulley) to see if it is loose or soaked with oil. if it is loose, the balancer could be broken off around the crank shaft. try turning it by hand, it should not turn easily.
if it is oil soaked this wil also damage the balancer.
these 2 conditions can throw the timing in and out, causing your problem.
good luck

Check the Vibration damper rods to be sure that...
1. They are there and mount is solid.
2. If they are broken in 1/2.
3. The plastic knuckle mounts are not missing/broken.
4. There is oil in the shock absorber/spring section of the rods.

Also - there are suspension springs on the bottom of the tub that could be broken and/or missing.

Replace/repair as necessary.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

Check the Vibration damper rods to be sure that...
1. They are there and mount is solid.
2. If they are broken in 1/2.
3. The plastic knuckle mounts are not missing/broken.
4. There is oil in the shock absorber/spring section of the rods.

Also - there are suspension springs on the bottom of the tub that could be broken and/or missing.

Replace/repair as necessary.

IF THIS IS A BRAND NEW INSTALLATION - be sure you have removed the basket shipping pins (4) that secure the tub during shipping.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

Check the Vibration damper rods to be sure that...
1. They are there and mount is solid.
2. If they are broken in 1/2.
3. The plastic knuckle mounts are not missing/broken.
4. There is oil in the shock absorber/spring section of the rods.

Also - there are suspension springs on the bottom of the tub that could be broken and/or missing.

Replace/repair as necessary.

IF THIS IS A BRAND NEW INSTALLATION - be sure you hav removed the basket shipping pins (4) that secure the tub during shipping.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

Check the Vibration damper rods to be sure that...
1. They are there and mount is solid.
2. If they are broken in 1/2.
3. The plastic knuckle mounts are not missing/broken.
4. There is oil in the shock absorber/spring section of the rods.

Also - there are suspension springs on the bottom of the tub that could be broken and/or missing.

Replace/repair as necessary.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

Check the Vibration damper rods to be sure that...
1. They are there and mount is solid.
2. If they are broken in 1/2.
3. The plastic knuckle mounts are not missing/broken.
4. There is oil in the shock absorber/spring section of the rods.

Also - there are suspension springs on the bottom of the tub that could be broken and/or missing.

Replace/repair as necessary.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.!!!!!!!!!

Check the Vibration damper rods to be sure that...
1. They are there and mount is solid.
2. If they are broken in 1/2.
3. The plastic knuckle mounts are not missing/broken.
4. There is oil in the shock absorber/spring section of the rods.

Also - there are suspension springs on the bottom of the tub that could be broken and/or missing.

Replace/repair as necessary.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.