When scanning from feed, got line down side of paper

Yes, this machine has what the call a scanning glass.Its the small thin glass where the paper goes down through the doc feed.its on this glass. A real close visual or take a clean piece of paper. Wad it up a and clean glass with that paper. It works. But if you don't have a line when you print or from the platin.(glass,main).its on that reader glass.

If not in the direction of the paper feed then in the direction of the scan head. Dirt on the scan head or bad scan head or scan head connection. Send it back.

The printer hardware should even this out when printing. You should also ensure the paper meets the automatic feeder requirements of the printer.
If printing is skewed, feeding multiple pages or jamming, please follow these instructions (use a regular letter size paper to test after doing the steps given below):
Please check to ensure there is nothing obstructing the paper feed mechanism down inside the printer where it is not easily seen. If there is nothing obvious, unplug the printer and remove the paper. Open the front cover and look above the steel rod. You should see a conveyor belt with rubber teeth on it, like a fan belt. Take the bottom part of that belt and move it gently to the left. The cartridges should come out with it. Make sure the cartridges can move fully from one side of the printer to the other. Check also the output rollers on the bottom of the printer for any blockage. If it is jamming under the carrier assembly, you may be able to fix it using the manual feed slot. Turn the printer off. Next take a #10 envelope and feed it through the left side of the paper feed slot (The manual paper feed slot is preferred, but the automatic feed will do if there is no manual paper feed for this printer) until it comes completely through the printer to the back of the exit rollers. Move it up and down and slowly move it over to the right side. If something is stuck under the black guide plate this may work it loose or you may have to feed the envelope through the front rollers and push your way backward (please be careful here).
Next, take a damp warm cloth and clean the rubber rollers in the automatic sheet feeder. Dust may be coating the rollers there and as they become less tacky, they cannot feed paper correctly.
Finally, turn the printer upside down and carefully shake it for 10 to 20 seconds to see if something falls out of the paper feed path. Then plug the printer back up, take your paper out and replace it with a fresh, small stack (about 5 pages) of paper. Quickly bend the stack in an 'S' shape a few times to separate pages. Make sure it is lined up on the right side of the paper feed and the paper guide on the left is snug on the left side of the paper. Then try to form feed again. If that works, then try to print again.

Adjust the side guides in the paper tray up against the paper snugly. If it still feeds crokked try feeding paper through the hand feed tray.

Hello,

This type of problem is usually caused by something like white out or lint stuck to the scanner glass. Open the top of the scanner and clean all of the glass surfaces with window cleaner sprayed on a paper towel ( do not spray on the glass) , allow it to dry and then try to scan. Here is a link to some pictures that show what to clean.

http://www.ccl-la.com/blog/index.php/lines-on-scanned-or-copies-pages/

I hope this helps,
BuddyMc

Hello
Down,print goes down.

This confuses me everytime.

You place the paper face side up when feeding through the loader on top. You can also scan the fax in placing the paper face side down on the glass plate of the scanner portion.

Make sure the scanner glass is clean and there are no foreign objects.
If the streak is a white line then it could be a ink cartridge problem.

lift the feed area and look at the small glass plate where the auto feed paper is actually scanned. That needs a good cleaning. Since the paper runs across it even a tiny little obstruction such as paper left from a paper jam or a dot of ink from that pen you used to unstick that last paper jam (maybe its just me??). That one dot turns into a line when the paper rolls across it. Clean well and the line will dissappear.

usually something on scan glass..ord lamp is bad..try coping blank paper..if line shows up...check glass clean and try again..