Hi, Get 2 pots place one under the spray head with the filter cone in....now fill the other coffee pot and start to pour water through the lid top front...keep pouring water through (about two and a half pots) until water starts to pour through the cone....now the tank is full plug her in and turn on the power switch at the back and also the front if there is one....place filter in cone..put coffee in filter...pot on burner...wait about 25 minutes until water in tank is hot...when light on front comes on pour another pot of cold water through the top and you will get a pot of hot coffee in bottom....I also think this machine can be hard wired into water main....get plummer to hook up...follow same procedure but instead of pouring water through top for coffee..hit brew switch. if it poors too much of too little you will find a timer in the machine you can adjust to allow more or less water...hope this helps.
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