Roller will not turn. Have checked belt - removed strings from roller. Vacuum has suction, but the roller will not turn.
Try pushing the reset button..its a little red usually located on the right side of the nozzle cover..
SOURCE: How to repair roller on Vacuum cleaner
it migh be the belt.stretched and hardened from heat replace and try again
Locate and purchase the correct belt for your Eureka vacuum cleaner from the local grocery or department store. Vacuum belts come in different sizes according to your model of vacuum. Check your owner's manual or the vacuum itself for your model number.
Turn your vacuum cleaner over so that the bottom of the unit is facing you. Remove the cover plate from the bottom by undoing the screws that are holding it in place with a screwdriver.
Locate the belt pulley rod near the back of the vacuum base coming out of the motor. With the vacuum cleaner base turned upside down and facing you, the motor and pulley rod should be up near the top of the base.
Slide the vacuum brush roller out of the slots at the bottom of the vacuum base and remove the old belt from the brush roller and pulley rod. With the brush roller off of the unit, clean the brush by removing any strings or cords wrapped around the tube.
Install the new belt by looping it over the belt pulley rod next to the motor and then looping around the end of the brush roller in the belt slot. Hold the brush roller and pull back on it to tighten the belt while you slide the roller back into the slots on the vacuum base.
Replace the base cover plate by snapping it back into place and securing it with screws. Turn vacuum back upright and turn it on to test the belt and verify the unit is working
Unplug the vacuum cleaner and turn it upside down, flat on the floor, with the roller brush facing up.
Remove the the bottom cover plate from the vacuum by prying it off gently with a screwdriver blade. Set aside the cover plate.
If the old belt is broke, remove it by pulling the belt from underneath the roller bush. If the belt is not broken but simply worn out, and is still attached, cut it off with scissors.
Remove the roller brush by lifting both ends from the grooved slots in the housing of the vacuum cleaner.
Cut away hair, thread, string and other debris wound around the roller, using the scissors. Tangles on the roller brush are a common reason for belt wear and breakdowns due to the added weight and stress on the roller brush.
Slip the replacement belt over the roller brush and seat the belt in the groove in the center of the roller.
Slide the roller brush back into the grooved mounts on either side of the housing and snap into place.
Pull back on the new belt and slip the loop over the pulley attached to the vacuum motor.
Replace the bottom cover by snapping it back on the housing until it clicks into place.
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