The volume control in this unit is most likely an Encoder and these have a nasty habit of getting dirty inside and false reading back to the computer that runs the receiver. In the past , I've had good results opening up the units and spraying what's called De-Oxit D5 into that volume control and rotating the thing a couple dozen times. . De-Oxit can be found on Amazon or Radio Shack
SOURCE: volume control problem
bring good contact luricat cleaner from near radio shack and apply it over volume and move it forward and backward many times.
SOURCE: Marantz SR5200 receiver works only with remote not manually
Check for a stuck/jammed switch, press each switch if one doesn't make a normal click sound or it doesn't move at all that's your problem.
If that's not it check the owners manual for how to reset the receiver (not all manuals will tell you how to reset it) Another way to reset it is to short the memory cap, but that is better left to a tech.
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