The latch that holds the bag less canister bottom lid broke where can I find a replacement
SOURCE: My Dyson DC17 Animal clear bin won't latch at
Hi there,
I'm sorry to hear you're having difficulties with your DC17. If the bin won't latch at all, or if you can see that a part is missing or damaged, please get in touch with us directly. One of our experts will be happy to provide the assistance you need. If a replacement bin is necessary, it should be covered by our 5-year warranty as long as the cleaner has been used in accordance with the terms and conditions listed in the user guide. You can call us free on 1866MYDYSON - or if you email your details to [email protected], someone will be in contact as soon as possible. We'll look forward to hearing from you.
Kind regards,
Jack
Dyson Online Customer Support
SOURCE: cant get the bottom lid of dyson dc7 dirt bin to open
Hi there,
I am sorry to hear you are having difficulty opening your clear bin. The mechanism that releases the bin base is actually part of your cyclone assembly. When you pull the trigger, a small clip at the bottom of your cyclone releases the bin base. If this clip is missing or broken, part replacement may be needed to resolve the issue.
You can call us directly to order the the cyclone assembly at 0800 298 0298 (UK) or 1-866-693-9766 (US). The part is also available on our website.
Best wishes,
Jessica
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