Decalcify? The decalcify message has come on the digital display. The manual does not mention decalicify at all. Do I just need to run it through a rinse cycle or a descaling cycle? The model is actually called a Saeco Royal Exclusive Espresso Coffee Machine, SUP015, purchased in 2005.

I had the same problem with a Saeco Royal Digital. I ran the decalcifying liquid through the machine with the automatic descaling program as per the instructions on the bottle and the DECALCIFY message stayed up.
I solved it by going to the menu and selecting "Signal Descal." and toggling it from No to Yes. I escaped back to the menu and git the usual "Select Product".
Hope this helps.

This is the solution:
Press and hold steam key for aprox. 5 sec until the message disappears.
Mike

Be really careful if you haven't descaled it since you purchased it.

You pose a real threat of poping a lime deposit that may be sealing a leak on the boiler.

My suggestion is if you've had the machine over 2 years and you haven't descaled it, don't start. Chances are the boiler is already damaged, but functioning because of the lime keeping the system pressurized. It will eventually pop and will need a boiler replacement.

I've had dozens of clients start up the descaling and upkeep of their machines years later and its always ended with me replacing their boiler almost immediately after.

In the menu system there is an option to reset the descale cycle.

Watch this video it shows u wat u really have to do!!
http://www.youtube.com/watch?v=k6iGAQ5C8hs

On saeco incanto DELUXE you just have to go to menu and factory settings >select yes and problem is solved!
altough i advise to descale from time to time

You need to reset the machine in the programming cycle and indicate decaling reset.that will finalize your decaling cycle.

Decalcify means you need to descale your machine in order to rid your boiler of lime and calcium build up. You can buy it from e.g. Harvey Norman. Saeco actually have their own. The Royal Professional machine has a automatic descale cycle. It will take about 45mins. It's worth nuturing your machine in order for it not to grind to a halt.

When the machine comes up with decalcify you need to buy a descaling solution from e.g. Harvey Norman in order to rid the boiler of calcium/lime build up. The Royal Professional machines have an automatic descale cycle and takes about 45 mins.Sue

You need to reset the machine in the programming cycle and indicate decaling reset.that will finalize your decaling cycle.

My machine also displays decalcify and when I run it through the descaling program (adding the appropriate chemicals), the same message is still displayed. How do I get rid of the message? Is it asking for something other than descaling? I have the Saeco Royal Exclusive.

Sal.