Photo tray is engaged and will not calibrate

The Canon Pixma inkjet printer is an all-in-one printer, scanner and copier capable of printing high-resolution photos. One handy feature is a slot for a memory card so you print photographs directly from your camera. It can also print completely without any border for full-sheet photos. Printing photos and other high-fidelity documents uses up ink more quickly, and you will probably need to replace at least one of your cartridges every three to six months, a process that should take you about three to five minutes.

1.urn on the printer and check the LCD screen for an indication of which ink cartridges are low. Note that recycled ink cartridges sometimes read "Ink low" even when they still have ink, so print a test page if you're not sure.

2.Expose the ink tray by lifting the entire LCD control panel, which is attached to the underside of the copier tray.

3.Pull out the used ink cartridge by pulling straight up from the print head, and dispose of them safely and carefully by putting them in a sealed bag.

4.Remove gently any packaging from the new ink, after giving it a few shakes. Pull off the protective tab on the cartridge, insert the new cartridge into the print head and push down until you feel a click. Close the printer lid and let the printer reset the ink tray.

5.Print a test page to make sure the new ink works. If it doesn't, you may have forgotten to remove the protective tab under the cartridge.

1. Lift the printer access door, then remove the ink cartridges from the printhead.
2. Verify that the label on the ink cartridges is intact, and that the cartridges are not damaged.
3. Verify that the KODAK Ink Cartridges have not been refilled.
4. Insert the ink cartridges into the printhead, then press down firmly until you hear them click into position.
5. Close the printer access door.
6. Check the printer status monitor on your computer (or the LCD screen on the printer) to determine if there is sufficient ink available for your print job.
NOTE: Once the "Black ink cartridge is low" or "Color ink cartridge is low" message is displayed, print quality can be affected.

7. Reprint the picture or document that had the quality problem

If still same quality then...

1. Load inkjet paper into the paper tray.
2. On the control panel, press Menu.
3. Select Calibrate Printer.
4. Select Print Calibration Page
5. Press Start.
6. When the print is complete, press Cancel to end the calibration process.
7. Check the six color bars on the printed calibration sheet.

Are the color bars completely filled with solid color?


If no then:

1. Press Menu.
2. Select Clean Printhead, then press OK.
3. Select Deep Clean, then press OK. The On/Off light flashes green during the cleaning procedure.
4. When the On/Off light glows steady, press OK.
5. Select Calibrate Printer.
6. Select Print Calibration Page
7. Press Start.
8. When the print is complete, press Cancel to end the calibration process.
9. When the print is complete, press Cancel to end the calibration process.
10. Check the six color bars on the printed calibration sheet.

Are the color bars completely filled with solid color?

If again No...

then printhead needs replacement... call Technical Support to get it replaced

Ok, I was having this same problem and the solution for me appears to lay in the fact that the "photo tray" was pushed in, signaling to the printer that it should print to the size specifications of a photo (approximately half the width of a standard letter page). I should also mention that with my problem, the printer would hang at every single print job--presumably to wait for you to input your photo paper--and that executing this fix solved the problem.
To fix this, I followed these instructions: SOLUTION:Follow the steps below to correct the issue:

1. Disconnect power to the printer.
2. Remove all photo paper from the Photo Tray.
3. Push the Photo Tray completely into the printer.
4. Snap the Photo Tray out (towards you) sharply.
5. Reconnect power to the printer.
6. Print a self-test on 8.5 X 10 paper.
7. Engage the Photo Tray.
8. From the Printer Toolbox, select Calibrate the Photo Tray .

Try this one, Turn on the printer, Take out the inks, remove the printhead, put back the printhead make sure it will snap and you hear a click, put the inks back, wait for the printer to initialize, Press the Menu button, look for Calibrate printer, then print calibration page, then scan it after. Load a regular paper. Then try to print a demo page by pressing Photo and Copy at the same for 5 seconds then let it go. If same problem persist call this no for further assistance 1800 421 6699
Thanks

Try this one, Turn on the printer, Take out the inks, remove the printhead, put back the printhead make sure it will snap and you hear a click, put the inks back, wait for the printer to initialize, Press the Menu button, look for Calibrate printer, then print calibration page, then scan it after. Load a regular paper. Then try to print a demo page by pressing Photo and Copy at the same for 5 seconds then let it go. If same problem persist call this no for further assistance 1800 421 6699
Thanks

take out the photo tray if you can and put it back into its place /
turn off the printer and turn it back on . if it works fine if it does not ,the sensor is bad .
it gives you this message only if the paper try is not inserted properly or it is a false error message .

I have the HP C7280 and I was able to fix the problem.
HP seems to have 3 trays. The bottom tray is for the paper. The middle one has a small blue tray for the photos and the top tray is where the paper comes out.
Well I lifted the top tray where the paper comes out (it can angle up) and then I clicked OK on the problem. I may have even rebooted, but then I got a new error message which is good. It said to push photo tray (the small blue tray) all the way in which I pulled out and pushed back in. Then I pushed the top tray down so all is flat again. I clicked OK and it re-calibrated with no more error messages! Hope this helps.

For this concern try pressing "copy+cancel" for media calibration then try again, make sure you have an A4 paper loaded. If this doesnt help you out try using the Kodak website www.kodak.com/go/itg and use "image quality" for class.

hmm..no blue, eh? that means that one of your print head cartidge lines is clogged. Sounds like time for a new cartridge tray, which you can access through www.kodak.com

Hi-

If your product is still within the warranty period from KOdak then you can call them up for some step by step troubleshooting to help you with your problem and as well they can replace the printer if defective.

Try this first

Calibrate your printer, then print a demo sheet.

1. If paper is in the photo paper tray, remove it.
2. Load photo paper into the photo tray.
   1. Fan the paper to keep the sheets from sticking together. IMPORTANT: Do not overload the photo tray.
      
   2. Load a maximum of 20 sheets into the photo tray, with the Kodak logo facing up.
   3. Engage the photo tray by pushing it in until it stops.
3. Calibrate your printer.
   1. Press Menu.
   2. Select Calibrate Printer, then press Start.
   3. Wait for your printer to print the calibration sheet.
   4. Place the calibration sheet face down on the scanner glass.
      • For the 5300 AiO printer, place the sheet on the front right corner of the scanner glass.
      • For the 5500 AiO printer, place the sheet on the left rear corner of the scanner glass.
   5. Press Start.
   6. Wait until "Calibration complete. Remove calibration page from scanner glass. Press OK to continue." appears on the LCD display.
   7. Remove the calibration sheet from the scanner glass, then press OK.
4. Print a demo sheet.
   1. Disengage the photo tray by sliding it towards you until it stops. When the photo tray is disengaged, the main tray is active.
   2. Select Print Demo Page, then press Start.
   3. Wait for the demo sheet to print.
   
   

Then call them if issue Persist at these numbers:

In the U.S. and Canada: 1-800-421-6699
In Australia and New Zealand: 1800 793 895

Thanks for using Fixya!