I was descaling my exprelia coffee machine.i was asked to empty the coffee grounds unit and the drip tray. I did that and the message keeps appearing. I even turned the machine on and off. Help.

Miele are the only people that sell spare parts and the drip tray contacts aren't listed. You should always test contact components for continuity with a digital multimeter before replacing items on guesses.

https://www.google.com/search?q=miele+cva5056+parts+diagram

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Do you mean the Jura Impressa C65? If you are prompted to clean the machine, first touch and hold the Maintenance button for ~2 seconds. You will be prompted to empty the tray. Empty both the drip tray and the grounds container. Replace these. Press Rinse and place a container under the spout. Touch the Maintenance button again. Wait while the water flows into the container. When the water stops flowing, the LCD screen will change from "Cleaning" to "Add tablet". Open the cover of the filler funnel for coffee grounds and place the Jura cleaning tablet in the filler funnel. Close the cover. Touch the Maintenance button again. Wait for the Cleaning cycle message to be replaced by the "Empty Tray" message. Empty the drip tray and coffee ground container again and replace them. The coffee maker will be ready to use when you see Espresso Heating. The procedure for descaling is in the manual.

The instructions are available on the product site, https://www.shopjura.com/impressa-c65.html , under the Manuals tab. The current link is https://us.jura.com/-/media/global/pdf/manuals-global/home/IMPRESSA-C60-C65/download_manual_jura_C60-C65_ul.pdf?la=en&hash=A918AF729D1132A17AF6A80C45F95D8CCC692ACE&em_force=true . The section on cleaning the super automatic coffee maker are in chapter 5, which starts on page 30. The section on Cleaning starts on page 37. The section on Descaling starts on page 39.

I hope this helps.

Cindy Wells

I have never had seen this problem ... however assuming the tray contacts are not shorted in any way ... its likely to be a problem with contacts in rear of the tray cavity. I would check the following;

1. Remove drip tray and shine a torch into the tray cavity to inspect the receiving contacts that accept the tray contacts. Perhaps theses contacts are shorted in some way.

2. The next step is to open up machine, but you need to be suitably experienced with electrical appliances to perform this step. Disconnect the power at the outlet (or if this is not accessible than at the fuse box). Remove the machine from the cavity and remove the rear panels (making note of which screws go where). Locate the wires that terminate on the contacts on the rear side of tray cavity. Disconnect the wires from these contacts. Replace panels and then reapply power to unit. If this solves your problem .. then there must be a short on the contacts in rear of tray cavity. If this does not solve the problem then trace this wire back to control board and remove wire at the control board. Again replace panels. If this solves problem then there must be a fault in the wire which can be fixed/replaced.. If this does not solve the problem then it would appear to be a problem with control board and best to call Miele.

Please come back if you need more help and also once you solve the problem .. to explain what went wrong. regards

Have you Cleaned the Brew unit? The descale Tablets are to clean and descale the internal plumbing - the cleaning tablets are to remove the oils from the brew unit. If clogged the water will not flow through , instead it will dump into the drip tray.

Follow the message..

DESCALING The Saphira has an integrated descaling program. The procedure takes about 60 minutes. Once started, the descaling procedure may not be stopped. • When acid-containing descalers are used, immediately remove any splashes or drops on sensitive surfaces, particularly from natural stone and wood surfaces. Also, take the appropriate safety precautions. • Turn off the Saphira by pressing the "ON/OFF" button. • Press the button "Descale" until an acoustic signal is heard. • Display: EMPTY DRIP TRAY (Fig.1) • Display: INSERT AGENT IN TANK • Display: PRESS DECALCIFYING Dissolve 2 DESCALING tablets completely in 2.5 cups of water in a vessel and pour the mixture into the empty water tank. Place a sufficiently large container under the steam tube and the coffee delivery outlet. • Press the Descale button • Display: UNIT DECALCIFYING • Display: PLEASE WAIT • An acoustic signal is heard. • Display: EMPTY DRIP TRAY (Fig.1) • Display: FILL WATER TANK • Display: PRESS DECALCIFYING • Press the Descale button • Display: UNIT DECALCIFYING • Display: PLEASE WAIT • An acoustic signal is heard. • Display: EMPTY DRIP TRAY • Display: CLEAN CONTACTS
Good Luck [email protected]

If you keep the empty drip tray message, especially after making a drink or cleaning operation this points to a leak internally on to the drip tray contacts. or from the thermoblock leaking onto the wiring loom behind the front door panel. An engineer will be required to fix this as the correct seals will be needed. I have been a Franke Service Engineer for 15 Years.

You need to run the Decalcyfying program. Push and hold the button with the symbol that looks like a tube with small dots inside. You will get the message empty tray and empty grounds. Do so, and put everything back. The message Solvent or Agent in tank will be displayed. Meassure up 700ml water in a container, put 3 Descaling tablets in the water and let it be completly desolved before you pour this into the empty watertank. It`s very important that you don`t use more liquid, this will make the program run forever. When the solvent is in the tank, push the buttoun again, and the program starts. After a while (20 minutes or so) you will be asked to empty tray/grounds again and to fill the watertank. At this point you can fill up the watertank, this will not affect the running of the program. In the end, you must empty tray/grounds again, and after this the machine is heating up and ready to use. Good luck!

With the selector buttons find Descaling and press OK
This process takes about 35 minutes

1. Empty the water tank, drip tray and grounds container.
2. Insert tray and grounds container, refill tank with with 0.5 Lt. of water and add descaling agent (not the pill or powder used for clean cycle) to tank. Make sure its completely dissolved.
3. Place a container or cup under the steam wand large enough to hold 0.5 lt.

Display says Descaling and press OK
4. Press the water button

Display says Descaling in Progress
after the descaling agent is exhausted

Display says Empty Drip Tray and Spent Grounds
5 Also remove rinse and refill the water tank to Max line
6. Press the water button again

Display says Descaling in Progress
after the machine stops
7. Empty the drip tray and spent. ground container and replace
Display says Rinse Press OK
Display says Appliance Ready

In essence go to Descaling Press OK and follow the directions as they are displayed.

With the selector buttons find Descaling and press OK
This process takes about 35 minutes

1. Empty the water tank, drip tray and grounds container.
2. Insert tray and grounds container, refill tank with with 0.5 Lt. of water and add descaling agent (not the pill or powder used for clean cycle) to tank. Make sure its completely dissolved.
3. Place a container or cup under the steam wand large enough to hold 0.5 lt.

Display says Descaling and press OK
4. Press the water button

Display says Descaling in Progress
after the descaling agent is exhausted

Display says Empty Drip Tray and Spent Grounds
5 Also remove rinse and refill the water tank to Max line
6. Press the water button again

Display says Descaling in Progress
after the machine stops
7. Empty the drip tray and spent. ground container and replace
Display says Rinse Press OK
Display says Appliance Ready

In essence go to Descaling Press OK and follow the directions as they are displayed.