HP LaserJet 2840 All-In-One Printer Logo
Posted on Jun 24, 2009
Answered by a Fixya Expert

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Incorrect yellow of HP laserjet 2840

We replaced color cartridges, and now we can't get the cartridges to rotate. It seems to be stuck in one place. The message says "incorrect yellow."

1 Answer

mukhtar21 shaikh

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  • HP Master 2,022 Answers
  • Posted on Sep 17, 2009
mukhtar21 shaikh
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Turn off the printer and open the cover and manually rotate the assembly for the toner.

5 Related Answers

Anonymous

  • 43 Answers
  • Posted on Mar 18, 2008

SOURCE: HP LJ 2840 problem

I'm about to dive into the printer and change the carousel. I'm having the same incorect yellow msg even when the cartridge is not inserted... I'll be back with further info.

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Anonymous

  • 1 Answer
  • Posted on Nov 13, 2008

SOURCE: HP 2840 ink cartridge stuck

turn off machine,use a large paperclip,straighten out one side,insert paper clip in to slot on right side(white guide next to blue arroe)to deactivate the carousel clutch,this will release the clutch and you should be able to rotate carousel manually.

Anonymous

  • 271 Answers
  • Posted on Sep 16, 2008

SOURCE: "incorrect yellow"

you need to remove the plastic cover in order to remove the problem cartridge...

sys_admin

Milind Shetti

  • 829 Answers
  • Posted on Mar 22, 2009

SOURCE: 52 scanner error on HP Color Laserjet 2840

The device has experienced an internal hardware error. Recommended Action

  1. Turn off the power by using the power switch, wait at least 30 seconds, and then turn on the power and wait for the device to initialize.
  2. If the error is still unresolved, contact Hewlett-Packard for technical support to troubleshoot the problem. Call HP for telephone support

Anonymous

  • 1 Answer
  • Posted on Jun 16, 2009

SOURCE: Re-installing yellow cartridge in HP 2840

Same problem. The stated solution doesn't work because when we try to rotate to yellow, it says "Incorrect Yellow" followed "Rotating to Magenta" It will not let us get to yellow.

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Related Questions:

0helpful
1answer

My printer Hp Color laserjet 2840 is given an Incorrect yellow initially, after i bought the catridge it is telling me of 52.4 error how to go about it.

Take the cartridge out and reseat it. If you bought a compatible toner I would order an OEM HP brand toner. These machines don't work well with compatibles.
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Incorrect Yellow

Are U installed specified yellow cartridge? Chk with old cartridge & chk for the message.. Same error? there is a mechanical issue, carousel unit might be misaligned..To align it technical skills required, better go to the nearest service center.
If different error replace with another cartridge.
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I have hp laserjet 2840 i replaced imaging drum and black cartrige now my printer says incorrect yellow and i cant get it go rotate or print?

If you used a compatible cartridge (as I assume) the problem is with the cartridge "CHIP", very common on compatible cartridges, return the cartridge or replace the chip. The chip is on the top of the cartridge and can be remove.
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Incorrect yellow, message on the printer i cannot even rotate to get to yello

The toner cartridge might not be seated properly. Remove the cartridge and reinsert.
0helpful
1answer

The screen says incorrect yelo and the cartridges will not rotate.

What is the brand of the yellow cartridge?
By the by, are you able to take the yellow out or is it stuck in the carousel?
0helpful
1answer

HP LaserJet 2840 Printer. The yellow cartridge flashing?

Did you remove the sealing tape?

5. Remove the new print cartridge from its packaging, remove the orange cover from the print cartridge, and then pull the orange tab straight out to remove the sealing tape.

6. Squeeze the blue release levers on the print cartridge, holding it with the roller facing you. Lower the cartridge straight down into the carousel until it is firmly in place.

7. If you need to replace another cartridge, close the top cover and the scanner assembly, press ROTATE CAROUSEL, and then repeat steps 4 through 6.

http://www.hp.com/ctg/Manual/c00292207.pdf

Other ideas

https://www.google.com/search?q=Hp+laserjet+2840-yellow+cartridge+flashing

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2helpful
1answer

"incorrect yellow"

you need to remove the plastic cover in order to remove the problem cartridge...
1helpful
2answers

Re-installing yellow cartridge in HP 2840

There is a gray button right of the LCD display that has a black arrow circling clockwise and four color dots (magenta/black/cyan/yellow). Push it until you see the "Rotating to Yellow" in the LCD display, then open up the top of the printer by pushing the big gray latch next to the picture card reader at the right front of the printer. You now have access to the cartridge. pull it out and examine it. If it is a new cartridge, check to see if you pulled the plastic dam strip out (which keeps the toner in place in shipment etc).
0helpful
1answer

HP LJ 2840 problem

I'm about to dive into the printer and change the carousel. I'm having the same incorect yellow msg even when the cartridge is not inserted... I'll be back with further info.
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