SOURCE: Audio Problems With MP3
First thing you wanna do is to try another set of headphones. If it still sounds muffled then theres a fault in the audio output section and these things are non user serviceable. Your gonna need to send back to the manufacturer. Good Luck
SOURCE: how can i hear the sound while playing the multi media player?
Press and hold the scroll wheel. You'll see earpiece volume on your screen, scroll up to increase the earpiece volume to 100%
SOURCE: I cant take or make calls on my iphone without the headphones in.
Yea it sounds like the headphone have a sync problem. what you can do i go the Apple store and they should help you out they will swap your headphones and then it should work.
Thank you,
Apple Care Technical Support
SOURCE: Samsung instinct sound
This is a known issue with the device. if you are within 30 days of purchase, exchange it at the store. If not, call sprint and ask for a replacement device. It will be the same make and model. They might be able to repair it in the store, so you can try that too.
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