Question about HP Officejet Pro 8600 e-All-in-One - multifunction fax / copier / printer / scanner color
Officejet 9600: vertical lines (4) in center of page when copying using ADF. No lines when copying from glass. I tried the ADF roller cleaning procedures on HP's trouble shooting pages. They did not help. The lines are not in direct alignment with the rollers. Can I get inside the ADF cover to see if there is debris in there? How can I fix this?
Try this fix, even though its a different model printer, same kind of build
Posted on Feb 04, 2019
"YOUR troubleshooting pages". We are FIXYA dot com, not HP!
This problem is always caused by dirt or correction fluid on the narrow glass strip that is in the document feeder. Clean it with an alcohol based cleaner. Usually, the head end of the Doc Feeder levers upwards.
Nothing to do with the rollers, it is the optics that need cleaning. As the carriage moves, it records whatever is on the optics. Do your secretaries use correction fluid like Tippex? If I had 10 bucks for the Tippex I have cleaned off them. :>)
Posted on Feb 04, 2019
An unfortunate issue with any MFP is debris on the slit of glass the document passes over when being scanned but also, dust under the glass which is seen by the lens as a solid causing stripes/lines on copies. Without being able to open that area, [and I really mean by someone who has experience opening up the machine], to clean out the optics of dust/debris, the lines will continue.
Posted on Oct 28, 2015
When using the ADF, the scanner doesn't move. The long rectangular platen glass on the left side of the machine is used, not the large glass. I believe that if you clean the long, thin piece of glass on the left side of the platen, your lines will disappear.
Posted on Jun 01, 2014
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Posted on Jan 02, 2017
SOURCE: Cannot scan anymore. The
Many known scanner issues of this model by HP.
Most likely uneconomical to repair.
I've tried to fix dozens of these models, but the problem comes back in 2 weeks.
Posted on Sep 08, 2008
Tips for a great answer:
This article provides the self-diagnostic
steps necessary to evaluate top-to-bottom streaks that appear when
copying or scanning.
Important! This is seldom a scanner hardware failure.
The main reason for this anomaly is debris or marks on the scanner glass that is used for Auto document feeder (ADF) page scans.
Printed or Scanned Page Illustration
Who should consider this article?
Any user of an MFP or All-In-One printer experiencing the following symptoms:
Think of it this way:
Suggested Diagnosis and Fix
Step Action 1 Locate the portion of the glass designated for ADF scans.
HINT: The glass location differs by model. This area is often separate from the scanner flatbed. Please reference User's Guide for more information if you are having a difficult time locating this designated area.
2 Perform a visual inspection for any of the following recurring culprits:
If... Then... Vertical lines appear only when printing... Consider other printer-related topics such as toner cartridge, charge roll, photoconductor, transfer roll, or fuser. Contact Lexmark Technical Support. Vertical lines appear when you lay the page on the flatbed... Consider other printer-related topics such as toner cartridge, charge roll, photoconductor, transfer roll, or fuser. Contact Lexmark Technical Support. Vertical lines appear on ADF-fed printed copies, but they do not appear on scan-to-network [e-mail, FTP, folder (PC), solutions]... Consider other printer-related topics such as toner cartridge, charge roll, photoconductor, transfer roll, or fuser. Contact Lexmark Technical Support.
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