Can't get MP Navigator to work on Vista

Forget all the old postings here. They are not reflective of the 2016 information.

FEB 15 2016 For Windows 10
1. Open the Canon IJ Network Scan Utility. (Came with your MX870) on your PC. Make sure it is ENABLED. (Look for icon in the right side of your tray and right click on it.)

2. Open Canon MP Navigator EX Came with your MX870) on your PC.
2a. Click Scan/Import Button at the top.
2b. Click Photos/Documents (Platen) button on right side.

3. Place the first page of your document on the platen. Close lid.
3a. Click the green Scan big rectangular button.
3b. Remove first page of the document, place the second page of the document on the platen, close lid.
3c. NOTE: This time, there will be a small rectangular box in the same large white box that has the small thumbnails of the page of your document that you have scanned. The small box will be labeled "Scan Complete." There will be a note that says, "Scan complete, to continue scanning load the next document and click "SCAN." There are two choices only. "Scan" and "Exit."

4. Repeat step 3 - 3c clicking on the "Scan" button in the Scan Complete box for each page of the document. When the last page is scanned and the thumbnail is in the white box with the rest of the multi-page document, click on the "Exit" button.

5. Use the Ctrl button and choose each of the thumbnails representing the pages of the document you want to save as one file. Be sure they have a yellow frame highlighting each thumbnail, as well as have a small check in the little box at the bottom left of each thumbnail.

6. At the bottom left of the MP Navigator EX window, click on the rectangular box that says, "Save as PDF file."

7. Your multi-page PDF file will be saved in the location you have specified in the settings.

If you need the drivers and software for this go to the:
Canon Support ' MX Series' PIXMA MX870 site here:
https://www.usa.canon.com/internet/portal/us/home/support/details/printers/support-inkjet-printer/mx-series/pixma-mx870

Under: Drivers and Downloads, choose "Recommended Downloads" and get this driver and File Name: MX870 series MP Driver Ver.1.06 (Windows) 01/29/16 31.73 MB
Then under Drivers and Downloads, choose "Software" and get this software and File Name:
MP Navigator EX Ver. 3.15 (Windows 10/10 x64/8.1/8.1 x64/8/8 x64/7/7 x64/Vista/Vista64/XP/2000) 07/22/15 47.72 MB





The pics of the page and information are for reference....

When the MX300 printer driver installed, will automatically be installed Canon MP Navigator. Canon MP Navigator function to activate the scanner. Try to search for Canon MP Navigator icon, on the desktop or START menu.

If Canon MP Navigator is not installed, you can download here Canon Service & Support. Open link, then select the operating system you use, download Canon MP Navigator, then install.

First, if you connected the data cable to the computer, uninstall the current driver and then unplug the data cable. (This is for USB cables.) To uninstall, open the Devices and Printers control panel (click start and then find the line on the right hand column). Right click on the unit and click on Remove Device.

Then navigate to http://www.usa.canon.com/cusa/support/consumer/printers_multifunction/pixma_mp_series/pixma_mp210#DriversAndSoftware and select your version of Vista (32- or 64-bit). Download the software/drivers. The MP Navigator is the full software and will let you launch scans from the unit once you set it up. The first driver in the list is just the basic driver and will only work with scans initiated by the computer.

Always launch scans from the computer first. There are buttons in the MP Navigator that match those on the all-in-one. The default settings for these need to be set up (see the help in the program) and include resolution and location to save files. Then when the monitor program is running, you will get the MP Navigator coming up with a button press.

Vista can scan without the MP Navigator with three included programs: Paint (File > Import from Camera or Scanner > New Scan), Windows Fax and Scan (New Scan) and Photo Gallery. Howevver, if you do not install the Canon driver, you will probably get a printer driver only from the OS.

If the problems persist, try a new USB cable and a different port. If you use a USB hub or print server, try a direct connection. Scanners require bi-directional communication with the computer and can fail when the printer works.

I hope this helps.

Cindy Wells
(if the copy function works, then the above information should help. If the scanner itself is not moving, check for a transport lock and that it is lighting up as it should. In the last case, the unit may need service.)

Easy Scanning with One-click You can complete from scanning to saving easily by simply clicking the corresponding icon.
1. Place the document face-down on the platen.
2. On the Windows desktop, double-click (MP Navigator EX 1.0).
Alternatively, on the Windows taskbar, click Start, point to (All) Programs, Canon Utilities, then MP Navigator EX 1.0. Then click MP Navigator EX 1.0.
The MP Navigator EX navigation mode screen or one-click mode screen opens.

3. Point to One-click.
4. Click the corresponding icon.

Save to PC

Scan documents or photographs and save them to a computer.
The Save dialog box opens when you click this button. Specify the scan/save settings and scan.

Save as PDF file

Scan documents, save them as PDF files and start the specified application.
The PDF dialog box opens when you click this button. Specify the scan/save settings and scan.

Attach to E-mail

Scan documents or photographs and attach them to e-mail.
The Mail dialog box opens when you click this button. Specify the save settings and e-mail software program, and scan.

OCR

Scan text documents and open them in OmniPage SE by default.
The OCR dialog box opens when you click this button. Specify the save settings and application, and scan.

I have a mp470. Try this before the driver download. Click Start, click all programs, select Canon utilities, select mp navigator, click on mp navigator again. On my pc this opens a window where I can select Scan/import from the platen or from a memory card. If this does not work here is a link to Canon to get your drivers. Note: turn off and uninstall your MP240 before installing the new drivers. Select your operating system from the list and select your desired drivers.
http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=DownloadDetailTabAct&fcategoryid=334&modelid=17161

I have a mp470. Try this before the driver download. Click Start, click all programs, select Canon utilities, select mp navigator, click on mp navigator again. On my pc this opens a window where I can select Scan/import from the platen or from a memory card. If this does not work here is a link to Canon to get your drivers. Note: turn off and uninstall your MP160 before installing the new drivers. Select your operating system from the list and select your desired drivers.

I also have a mp470. Try this before the driver download. Click Start, click all programs, select Canon utilities, select mp navigator, click on mp navigator again. On my pc this opens a window where I can select Scan/import from the platen or from a memory card. If this does not work here is a link to Canon to get your drivers. Note: turn off and uninstall your MP470 before installing the new drivers. Select your operating system from the list and select your desired drivers.
http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=DownloadDetailTabAct&fcategoryid=334&modelid=13368

Had this same problem and just fixed it. You need to actually change the button settings in Navigator. Open MP navigator and choose One-Click, then click Button Settings. You can choose a new save destination from here. Even though you are using the software instead of the button on the device, it works.

Try using your scanner from your computer, I'm using windows XP and when i go to My Computer and the printer is connected i see a section that says Scanner and Cameras, your printer should be there, click on it and follow the easy step to scan a document.

What you need to do is go to the Canon driver downloads page and download the MP Navigator. I had the same problem becuse the disc that came with the printer doesn't work with Vista. You have to know which programs to download! You only need the MP Driver and the MP Navigator and all should work!

I had the EXACT same problem at first and I somehow solved it. All I did was restart the computer, unplug the cables and replugged them again. Started MP navigator and it worked!
Hope this will help.