How do i dial long distance with a corporation code?

User Manual

http://www.support.xerox.com/support/workcentre-3315-3325/documentation/enus.html

Hello, If you are in an office or corporate environment where the phone system is on a PBX you need to dial 9 usually to get outside the office. If you just have the unit setup at home or to an analog phone jack (not going thru a PBX) then just dial 1 + area code + number. If the number is local then don't use a 1, just the phone number and area code.
Chris

Well technically it's not on thier end. Let's remember that a fax uses a normal home style phone line.
So ask yourself these questions.
#1 Do I have long distance service on this phone line?
#2 If I do have long distance service do I need to do any kind of special dialing sequence to access long distance? Like a 9 or an 8 or any other number before dialing outside of your local area.
In some cases( businesses usually) a special code needs to be entered after dailling the number.
Most fax machines have a hansdset on them. Do this simple test. Lift the handset and dial a known long distance number and listen to what the operator message says. If all else fails call your phone company and ask them if this line has long distance capability.

Hi ...

It might be possible that the line is loose or the long distance calling code is incorrect. Follow the below instructions which might resolve the problem.

Sending Using a Long Distance Calling Code The telephone company or PBX system may use long distance calling codes on a phone line as a means to manage long distance calls. This service may extend to a fax phone line and for local phone calls as well. To use a calling code for faxing, enter a pause (or pauses, as necessary) in the dialing sequence to allow time for the phone system to distinguish between the phone number and the calling code. For example, if the calling code has to be entered after the phone number, press <Redial/Pause> after the long distance number and then enter the calling code.
Here is an example of a couple of variations that may be used by the phone company / PBX system. (For details on time sequence between the long distance number and when you must enter the calling code, please contact your phone company or telecommunications specialist.)
Long distance number: 212.555.1212
Calling code: 123456
Scenario One: 12125551212p123456 Scenario Two: 123456p12125551212

Note: The above scenarios include a pause (p) in between the dialing sequence. This pause may be necessary to allow the phone system to detect each set of dialing sequences. The pause length can be adjusted from one to nine seconds, the default is two seconds.

Tips to help you send a fax using a calling code.

1. To send a fax using a calling code, it may be necessary to add a pause(s) before the next string of dialing digits. The above example shows how a calling code is used to dial a long distance fax number. To provide time before the calling code number is dialed and avoid misdialing, a pause should be added.
   
   Example: 12125551212p123456
   
   The number of pauses will depend on the phone / PBX system.
   
   It is suggested to confirm if the time before the next set of digits is dialed will always be constant. This way you can always use the same number of pauses for that dialing sequence. If needed, you can also change the pause [Pause time] length from its default 2 seconds.
   
   
2. Connect a telephone to the fax machine.
   
   1. Connect a line cord from the telephone wall jack to the [L] jack (or item <1>) on the fax machine.
      
      
      
   2. Connect a line cord from the extension telephone port on the fax machine (top jack (or item <2>)) to an external telephone.
      
      
      
      
3. To send a fax using a calling code, it is recommended to dial using the attached telephone.
   
   1. Press the <FAX> button on the operator panel.
      
   2. Insert the documents face-up on the ADF.
      
      
      
   3. Pick up the handset of the attached telephone and confirm you hear a dial tone.
      
   4. Dial the fax destination number on the attached telephone.
      
   5. When you are prompted to enter your calling code, dial it on the attached phone.
      
   6. When you hear the remote fax machine's high-pitched receive tones, press <Color> to send a color fax or <Black> to send a black and white fax. The audio signal heard from the handset will be cut off.
      
   7. Hang up the handset.
      
   8. When the transaction is complete, the fax machine will return to standby mode.

Don't forget to vote if this helps ... Cheers :)

after you dial the number you hit the pause button (usually 1-2 times) then dial additional numbers.


basically everytime you need the machine to wait for something to happen you need to hit pause

example: i have to dial five digit access code for my fax for LD calls it would be dialed on fax like this


1-234-567-8901 pause pause 12345 start

It will surely help if you are using a calling card that has a pinless dialing feature where you don't need to dial your pin. I use Onesuite.com calling card and it has that feature and sending a fax through regular fax machine is easier than having to dial your pin midpoint.

Kelly,
I hate to point out the obvious, but make sure your phone line has long distance service, then make sure you are dialing 1 before the long distance number. You didn't mention if you had to dial 9 to get out. If you do, you may have to enter a pause between the 9 and the 1. What model Kyocera Mita do you have? The fax kits vary by model, and I can look up any issues with your particular fax kit given the extra info. Thanks.

Bryan

Don't forget to rate your answers please.

Does it work when you press speaker/hook and manual dial same fax number you are trying to program

It sounds like you are adding digit needed for outside line when it is in fact a direct/dedicated fax line, that needs it not (or vise versa).

Are you printing a report of rapid/speed dials that you set to ensure the number you put in is correct?

Use the chain dialling feature. Program the 1-800 into a quick dial key and chain dial using it.