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Sears carries at least three models of donut makers. Below is a link to the PDF for the Instruction Manual for the Smart Planet MDM-1W Mini Donut Maker:
donuts float in hot oil so only one side will cook
it requires a device to flip the donuts over to cook both sides
if it has that device , it is not working and if it doesn't have that device , turning them over will be your job
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