Apple MacBook 13"White /2.0Ghz Intel Core2 Duo White/2GB (2x1gb)/80GB/SuperDrive (Z0DT) Mac Notebook Logo
A
Anonymous Posted on May 19, 2014

No data to macbook screen

I have a machine with a broken display screen which lights up grey. Replacing the entire head assy with an unbroken LCD gives the same result. However, an external monitor does display the data. Anyone find a simple fix for this?

1 Answer

Kerry Hostetter

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  • Expert 97 Answers
  • Posted on Dec 31, 2014
 Kerry Hostetter
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For computers with Mac OS X 10.8 or later, if you have trouble getting your display to work with the computer, access the System Preferences menu and selection the Displays option. Then, press and hold the Option key. In the bottom right corner of the Displays window, you should see a Detect Displays button. Click that button to force the Mac OS to show all the displays, including the macbook's own display.

Otherwise, try resetting the PRAM:
by holding down the Command+Option+P+R keys on your keybord when you turn it on untill you hear the startup chime.

Happy New Year!
Kerry

5 Related Answers

KenKaBob

KenKaBob

  • 89 Answers
  • Posted on Apr 02, 2009

SOURCE: Grey screen on G3 ibook

Hi, Sorry you are having trouble,
Sounds to me like you're going to have to re-open that puppy and check all the connections, sometimes, when putting it back together, some cables are stretched and come un plugged...
Be careful, go slow...

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IT_Gurl

  • 70 Answers
  • Posted on Apr 03, 2009

SOURCE: Running two external monitors

Okay. Thanks for the info too...

I looked at the user's guide for this laptop and see exactly what you're saying.
I found it here: http://manuals.info.apple.com/en/MacBook_Pro_Users_Guide.pdf

So, the laptop comes with a DVI to VGA adapter because the only port on this system that will allow you to connect an external display is one that connects to a DVI port (in short, you don't have a VGA port).

moz-screenshot-3.jpgmoz-screenshot-4.jpgOkay, you have a couple of options here:

  1. You can purchase a docking station which, depending on where you buy it from, will be more expensive than the other options. If you decide to purchase one, first make sure that it will provide the ports that you need. For example, my docking station has one DVI port and one VGA port. If and when I connect a second monitor, I will connect it to the DVI port using a single DVI to VGA adapter (as I don't have any flat panels that connect directly to a DVI port). 63efdf2.jpg If you purchase the docking station, make sure it has both the DVI and VGA or you're stilling floating up the same creek without a paddle.
2. You can't use the cable that came with the laptop because it only connects to the DVI port
of your laptop with one VGA connector on the other end, therefore, supporting only one
external monitor. You need either a DVI to DVI and VGA adapter or a DVI to VGA and VGA
adapter
.

This is a DVI to DVI and VGA adapter
28fefbe.jpg

This is a DVI to VGA and VGA adapter

bacdb24.jpg
Okay, now that we covered that information, let's get down to business...
Since you already have your monitors and probably don't want to spend $200-300 on a docking station, this is the best and quickest solution:

You have two monitors both with VGA connectors. Your laptop has 1 DVI port on its side (correct?).
Look at the image of the DVI to VGA and VGA adapter. You need to purchase one of these. It will allow you to connect one end to the DVI port on the laptop and connect your monitors to the two VGA ports on the other end...viola!!

You can use the DVI to VGA and DVI adapter but it would complicate your situation unless you were trying to connect a VGA and DVI monitor so we can eliminate that option unless you are desparate and that's the only adapter you find to purchase.

These adapters are very inexpensive (probably anywhere from $9 to $19. You should be able to purchase them at a store that sells computers, hardware, software, etc. You may even find them at Wal-Mart or RadioShack. If need be, you can purchase one online. However, if you go out and search a couple of stores or computer places, you should find one and be able to connect your monitors when you get home.

Feel free to leave any comments if you need further information.

Thanks for using Fixya and don't forget to rate this solution.

Anonymous

  • 12 Answers
  • Posted on Oct 01, 2009

SOURCE: My son dropped our MacBook (13.3 lcd screen) and

Sorry to hear about your MacBook! Sounds like you do need a screen replacement. Here's a repair coupon in case we can help. $10 off code "TWEET". http://is.gd/xhBP
Thanks! TechRestore

Anonymous

  • 33 Answers
  • Posted on Oct 06, 2009

SOURCE: Apple MacBook Pro with 17

If there is no liquid spill involved, then it needs new Logic Board.

Anonymous

  • 72 Answers
  • Posted on Nov 02, 2009

SOURCE: Powerbook g4 Aluminum 15 LCD

it could be the inverter to the display, or the graphics chipset or the connection between them.

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hi wa_flyboy,

I suggest you first do a test to determine if it is your macbook's screen or graphics processor which is at fault. To do this you need to connect an external display to your macbook.

The macbook has a mini-DVI port for connection to external displays. Depending on the connector of the external display you use to do the test, you are either going to need a mini-DVI to DVI adapter (for a DVI display) or a mini-DVI to VGA adapter (for a VGA display). These adapters are sold separately by Apple, see http://store.apple.com/1-800-MY-APPLE/WebObjects/AppleStore.woa/wa/RSLID?nnmm=browse&mco=669DFFE0&node=home/shop_mac/mac_accessories/displays

If an image is displayed on the external display after you have connected it to your macbook, you know that the screen of your macbook is faulty. In this case it would be an economical option to take the macbook to a repair shop where a technician can determine the faulty component (either one of the following display components of a TFT LCD screen can fail over time; the inverter, the backlight or the cabling). These can be replaced under warranty or they can order new ones if the warranty has expired.

If the external display shows the same symptoms as your macbook's display, it is the macbook's graphics processor which is at fault. I'm sorry to inform you that I think this is the cause of your macbook's display problem. Replacing the graphics processor of your macbook entails replacing the motherboard.
If the macbook is still under warranty I suggest you replace it and let technicians migrate your data from your current macbook's hard disk to your new one.
If the warranty of your macbook has expired, it's a more economical option to buy a new one and migrate your data to the new macbook. This will only cost a few dollars more than the cost of replacing the faulty motherboard (including the service costs of the repair shop to which you take your macbook), but is still more economical seeing as how you get a new machine which has a full warranty.

I hope this is helpful information and thanks for using the FixYa services
Kind Regards
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