Turned tom tom on and lit up with picture and ticon saying tom tom. then it won't load up. tried turning it off but display still shows picture with icon.
tried charging and docking it but nothing seems to work.
the light will come on to say its charging but the screen stays same?
its a tom tom Go 710.
If it does not proceed when the icon is selected, presume data corruption or in fact no data.
TomTom is renouned for this type of problem.
try rteinstalling the map data from the source.
try a reset first ( small pinhole on rear) put open paperclip end in and gently push the button inside) if this still fails then data installation is the go
Okay.... probably too late for you but..... the on / off button on the 710 needs to pressed and held-in for a couple of seconds or so to enable it to shut down also you must ensure that you push the button fully down, otherwise it won't shut off.
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