Cyndi Georgianna Posted on May 17, 2014

My 10" digital not working it comes on but not reponding the icon dont come up its not doing anything please help

My 10" digital 2 pad platinum not working its comes on but its not responding no icon or anything I my

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Posted on May 28, 2014

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Something to try ..

Ensure the picture frame is turned "OFF" by sliding the "power switch" on the left side of the picture frame "down".
Remove the AC power connector from the picture frame.
Remove your SD card that may contain pictures etc.
Re-connect the AC power cord to the picture frame.
Slide the "power switch" on the left side of the picture frame "up", to turn the unit back on.

If the icons still do not appear .. try :
Press "Setup" button on the top-right side of the picture frame.
Select the "Factory Default" menu item.

Turn the picture frame "OFF" by sliding the "power switch" on the left side of the picture frame "down".
Remove the AC power connector from the picture frame.
Replace your SD card that may contain pictures etc.
Re-connect the AC power cord to the picture frame.
Slide the "power switch" on the left side of the picture frame "up", to turn the unit back on.

If your screen is still blank, the picture frame is faulty.

simono1

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Posted on May 17, 2014

simono1

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Hi
try to see if you have a reset hole in the back or sides if not then try to reconect the battary or to empty the battary .

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My 10" digital not working it comes on but not reponding the icon dont come up its not doing anything please help

2 Answers