Why is my laptop not recognizing imicro IM25COM-BK?

If it turns red or purple,I'm sure it's just charging.

Try a different cable. If that doesn't work buy a new enclosure and install the drive.

the mouse has an of on button and a battery has to go inside it. then the adapter has to be inserted into the USB slot. the system will give a message once it recognizes the mouse. you are good to go

First unplug USB, You can try restarting your pc, power on the external hard drive, then plug it into the PC, windows should see it, if not try below.


If you computer or laptop has USB 2.0 or 3.0 ports you do not need a driver, it in windows.

Try this- Right click on my computer
Choose MANAGE
Then find DISK MANAGEMENT
You should see your ext hard drive under the list.
Right click on it, and choose CHANGE DRIVE LETTER
Choose anything, but I recommand something higher than F.

could be the laptop cannot give the external drive enough power via usb. could try plugging it into a powered usb hub to see if that helps

hi hazel.
see if this link helps you out.
laptop is no longer recognizing the Buffalo External Hard Drive Google...

the hdd enclose may be bad/faulty
try connecting the hard drive inside your computer doing away with the hdd enclosure
the light only means its getting power not a connection to hdd
hope this helps

I found that I need a new lamp and they are no longer available. Thank you. Betty Haith

The USB connection seams to be very sensitive try pushing the USB cable into the camera firmly and wiggling it. Once the mass storage device is recognized be careful not to move the plug. The connection can be very flaky.

Good luck,

Mike