I have a sharper image caller id globe and it is not showing the full caller id info..it is working and going in cirles but not showing all lines...we tried changing the batteries and unplugging and resetting that did not work either..it is only a couple of years old... any suggestions? Sarah

Hi,

Just fixed mine tonight. Follow instructions on http://www.linux-hacker.net/InfoGlobe/for globe removal. I used a .020" feeler guage. The solder joints onthe small circuit board at the end of the arm are subject to vibrationfrom operation and about a bazillion revolutions before failing. You'llneed a good quality soldering iron with a fine tip, some solder wick, abit of patience and a bright light and some reading glasses will nothurt. I removed the solder and then the small board. I'm using an 800degree tip, so with something like that you want to get on/off the padsas fast as reasonably possible so you don't cook it. Then I re-tinnedthe traces and re-soldered the small board onto the end of the arm. Atfirst it didn't want to light up, but on depressing the "Select"button, all was good. Happy to have ol' blue back up and running again:~)

Hope i helped.

Thanks for using "Fixya".