When I open my sansa mp3 player c250 I can see only a black screen with this words: load main image fail, switch to recovery, please connect USB. I tried everything but I still hear no music

I HAVE SANSA SANDISK MP3 PLAYER WHEN I CONNECT THIS PLAYER WITH PC,THERE IS A USB DEVICE NOT RECONIZED SOWN ON DISPLAY

this came from another post on fix ya.

For me the solution was this:
After entering the recovery mode (turn off the player, move the hold button to the right, and press the on and rec button, then connecting to the computer).
when the 16 mb folder opens create a NEW FOLDER (not a text document) called "Sansa.fmt". then disconec the usb and it was fixed.

Download the Sansa Recovery Tool for the Sansa e200 series and run the official Sansa Recovery Mode

or

Run Windows Recovery Mode

Try this: disconnect the player from the computer, turn it off, hold in the REC button, and reconnect the player to the computer while holding the REC button in. Keep holding the REC button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).

-Tha Mp3 Doctor

Could tou please post a solution

Download the Sansa Recovery Tool

These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Use the Sansa Recovery Tool on the Sandisk website

what were you doing when you got that?

(( Switch your Sansa E260 to its Recovery Mode: 1. Make sure the player is powered off 2. Enable the "Hold" switch (located on the top of the player). You would know it's enabled when you see the "orange-colored" surface 3. Press the "Record" button. Make sure you keep it pressed while pressing on the "Menu" button. 4. keep your fingers pressed on these 2 buttons until the E260 LCD screen displays "Welcome to Recovery Mode" 5. Connect your E260 to your computer. (Just a reminder: The minimum Operating System requirements for a Sansa E200 player is Windows XP and above) 6. Double-click on "My Computer" and you would see your Sansa E260 appear as a "16 MB" drive. Note: If you do not see that "16 MB" drive/partition, please repeat steps 1-6. Next, Apply the firmware for the E260 (your player should be connected to your PC at this time): Step 1: Use this link to download the firmware for your Sansa E260 (for better results, please save this file on your "Desktop": http://www.sandisk.com/Assets/File/Downl... Step 2: Double left-click on the downloaded file, and follow the on-screen prompts. The file will automatically re-flash your player and format it as well, thereby clearing all possible file/system corruptions that may have occurred. )) When i get to step two, and did what it told me, i get this ( Application failed to read the version details ) What should i do?!?!?!?!

Hope this would help. Have you updated the firmware of your player? Try updating the firmware of your player. When the player is turn off slide the hold switch for it to show orange/red color. Then press the Record and the menu button until is shows on the screen welcome to recovery mode. Then go to sandisk website and download the firmware update and install it to your computer. When it ask you to connect a device connect the player and update the firmware of the player. If the update is successful then it would ask you to choose a language. Hope this helps

go to sandisk and go to support there you can find support the recovery software. hope it helps