Internal calls using intercom buttons

The "hands free" button would need to be pushed on the phone you are calling. This will make the phone answer when an internal call comes in to that extension. Outside calls will still act normally and ring the phone, then go to voicemail. the downside is that it is difficult for fellow employees to leave you a voicemail since your phone answers to intercom on all internal calls when "hands free" is pressed. If all you are talking about is paging through the phones, pressing 621 will page through the phones with a 3 digit dial plan and 6201 on a 4 digit dial plan.

When you press the message button, look at the display. Is it really going to the VM extension or is it going to another phone? Othre people could have left you a message by calling you and pressing the MESSAGE buttone either on purpose, or by accident.

You can clear ALL message lights from your phone by dialing *700 plus your extension and #. Of course you can access VM by dialing the VM extension, usually 165 or 500 from the intercom.

Maybe the callers are leaving messages in the General Delivery mailbox? From your phone, dial Feature 981, when it prompts you for a password, press the button under "OTHR", and you will be prompted for the log. (The log is the mailbox and password combination for a mailbox not assigned to your phone.) If you use 2-digit extensions, the General Delivery mailbox is #10, for 3-digit extensions, the mailbox number is #100, and etc. The default General Delivery mailbox password is "0000". So, using 2-digit ext's, the log would be 100000, then press # or OK and you can retrieve the messages. Write back if you need more help.

You need to page an extension.
To program this on a button:
press feature 00
press the intercom you want to change (EX: ext 10)
press the right intercom and *10
press feature 00

To use, just press the button you just programmed. It will grab intercom and dial *10. Conversly, you can press intercom *10 to do the same.

I understand that you would like to bypass Auto Attendant for your lines.
On extension 10 or 11
Feature 00
Left Intercom, Left Intercome
#208
Line 01
Enter your extension number
#208
Line 02
Do the same for all of the lines.
Go to your extension to program a voicemail cover button. Without it being on voicemail wont pick up
Press Feature 00
Select a button and call it Call Cover press it
Enter Feature 15
Feature 00
Press that button so the green light lights up.
Test.

Chad first think is you need to enable your extension in comand #322 This is done on ext. 10 or 11 Press Feature 00 Left Intercom, Left Intercom #322 Enter your extension number Press 1 to assign Feature 00 Next you will need to program your mobile number in speed dial On extension 10 or 11 Press Feature 00 Feature 85 Input your mobile phone number Next is to program a button on your phone Go to your phone Press Feature 00 Select a button to program (Press it) Press Feature 11 dial 85 Done Button works like a toggle switch on and off

• Call into your mailbox (usually by dialing intercom 165)
• Press 4, and 4 again (for "Incomplete call handling")
  By default, three options are enabled:
  option #1: leave a message
  options #5: call the operator
  option #6: return to top menu
• Follow the audible prompts to disable options 5 and 6

Here are some other features you may need

Make sure your Auto Answer button is lit up, so you can receive intercom announcements, and respond hands-free.

Use the Call Forwarding (FWD) to send un-answered calls to another phone or to voicemail

Press BGM (or 1 on the touch-tone pad) for background music, if your system is equipped.

Use Absent Messages to show text messages on other people's phones when you are away.

Use System Call Waiting so your phone will ring even when you're on the phone. Press Intercom and dial 7311 to set it up, or 7310 to cancel.

Use Do Not Disturb (DND) when you don't want to receive calls. Press Intercom, press FWD/DND and dial 1 to activate, or 0 to cancel.

Press MESSAGE when you call a busy intercom number. This will turn on the MESSAGE light on the other phone, and the other person can tap that button to automatically call you back.

If you get a busy signal when you call an intercom number, you can signal the other person by dialing 1 (if that phone is programmed for System Call Waiting (above).

Dial 330 to make an announcement to all phones.

If you want your phone to automatically select an outside line when you pick up the handset, press PROGRAM, dial 99, dial 12, press STORE, press PROGRAM

When you press the voicemail button on your phone it is retrieving messages stored internally in your phone. Verizons Voicemail is a seperate entity where the message reside on the server. If you do not want to use the Verizon Voicemail, simply call the business office and ask them to remove voicemail completely from the account. That way your phones internal answerming machine whille then catch all the voicemails and you can go back to using your voicemail button to listen to them. Hope that helps you and everyone else out.

Tony T.

need to change the dial 0 time out code to ext 10 or call service operator.

Well, you are heading down the wrong road. To change the Auto Attendant message:
Dial Intercom 777
When prompted for the mailbox and password:
Mailbox "0" followed by the # sign
"1234" followed by the # sign
option 3 will allow you to change the recording.


To change the display names on an extension:
AT EXT. 10 OR 11:
Press "feature 00"
Press the LEFT intercom button twice
Press the RIGHT intercom button and the display will say "Extension program" enter extension you want to program
Press the LEFT intercom button
Enter the valid intercom name(see table below)
If you make a mistake, press mic/hfai to start over
feature 00, when you are done.