CLUNKING NOISE - SOMETHING TRAPPED BETWEEN INNER & OUTER DRUMS?
Yes, there is something trapped between the inner and outer drum, you could try removing the sump hose from the bottom of the drum, this will give you more room to fish about than possibly removing the heater. If you do remove the heater, you may not get it back in, then you will have to fit a new one.
The sump hose is the large hose fastened to the bottom of the outer tub.
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