General error
Probably too late to be helpful but perhaps to someone new...
I had a similar problem with my DeLonghi espresso machine and it turned out to be the thermal fuse on one of the boilers. The fix is not very complicated but you do have to take some of the unit apart. I posted a few details in the Fixya entry below. Feel free to message me if you'd like more information.
What does generic alarm means
Hi, I have this manual for you to check error and solution.
Delonghi Magnifica ESAM3500N User Manual Page 22
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