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Anonymous Posted on May 12, 2014

Why do I have to go thru the entire compatibility process everytime I charge the unit

Every time I have to charge the devise I have to start all over making it compatible with the phone, is this common?

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  • Official Brand Answer 1,623 Answers
  • Posted on Jan 11, 2015
Motorola Mobility
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No if bluetooth is turned on on your phone your phone as soon as your TZ710 is charged and turned back on it should auto connect to your phone. No repairing required.

Mark
Motorola Support

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Help

Same thing happened to me, I called the company, and they told me to remove the battery, press the on button for 5 seconds, which clears the system, replace the battery and do a long charge 12 hours. I'm in the process of doing that now.
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