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It sounds to me that you might have a mechanical problem in the machine. I am not familiar with this machine, but I have worked on lots of tape machines. The belts and rubber pieces can get slick or stretched causing problems.
You no longer need to demagnetize heads they aren't the same inductive materials they used to be. To clean you just need alcohol and a cotton swab. Clean head and capstan roller and capstan.
Hello sorry the M-2000 don't have the ERASE feature but your only option is to get a tape eraser you can get one at http://www.tvps.com/Products/ECS-ME20-Mini--Micro-Cassette-Eraser---New__VE-ME-20.aspx just think positive your unit will last longer the eraser prolong the life of units just pass the microcassete once on the eraser and is done full erase :)
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