Hi, i have a kobo arc, and recently it has stopped working. The light stays on, and every time i go on it, it freezes and i cant do a thing with it. not even turn the screen off, or do the volume or turn the thing off. Can you please help me with some advice?

Do you mean the battery dies? That would be the most common cause of this kind of problem.

reset the KOBO

1. Turn the power off and pull the battery out and reinsert it.
2. Hold the Volume Down button.
3. Then press and release the Power button.
4. Wait a minute,the menu appears that allows for Fastbook, Recovery, Clear Storage, and Simlock.
5. Ok,press the Volume Down button to choose Clear Storage.
6. Next,press and release the Power button,Wait for the Kobo Arc to restart.
7. You will see the two options: Volume Up for YES and Volume Down for NO.
8. If you choose YES, all data will be deleted from your Kobo Arc and including third-party applications.
9. The Kobo Arc will reboot to its original data.
10. This time you can restore your backed up data to your phone.

If you need further help, I’m available over the phone at https://www.6ya.com/expert/michael_e0539de310ea5ad7

Broken psu connector or moethboard junk it its not cost effective to repair.

https://www.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=2&cad=rja&uact=8&ved=0CCcQFjAB&url=http%3A%2F%2Fwww.kobo.com%2Fhelp%2Fkoboarc7&ei=nrvaU6WGKIi1yATyrYHgBQ&usg=AFQjCNFG7S-Ds9hLzf1OyLeqJUIiYg7sQw&sig2=JneUmogw1vf6j2agW-Nf1w&bvm=bv.72185853,d.aWw

hope this helps you ;)

That's a tough job unless you can send it back.

You can charge it with a USB cable and aPC, however it is slower but it might work.

Try that first.

Hi i managed fix my usb port , open the kobo and remove the usb ribbon, the usb port is glued at the rear , you will see a black blob od adhesive at back of port , this comes unstuck if it gets a knock , i gently lifted this slightly then slid some super glue underneath and then applied pressure on top of the usb port to ensure the port was contacting the ribbon again until the glue set, my kobo is back in action again , hope this helps someone

go to the website.

No Probs,
Copy and paste this link.
merch.kobobooks.com/.../Arc/kobo_arc_user_guide_en.pdf